Workforce Analytics for Enterprise-Facing MSPs
Remote work monitoring software MSPs stay competitive by equipping them with the capability to provide new valuable services to enterprises who embrace remote and hybrid working environments.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
MSP
Managing Your MSPs: How to Keep Better Track of Enterprise Vendors
Effective vendor management remains a challenging issue for large organizations. Employee tracking software helps manage risk and compliance.
Tech Trends Shaping the Business World in 2021
Wondering what the latest tech trends are in the business world? There are always new tech trends emerging in the business world, and it is important for owners to be aware of what these are so that they can utilize them and stay current. Of course, these are unique times, which has led to a number of tech trends emerging over the last year or so that have helped businesses manage during COVID-19. So, if you want to know what the latest tech trends are and how they can help your business right now, keep reading to find out more.
How a Healthcare MSP uses OneDesk to streamline its workflow
As a managed service provider (MSP), providing a high quality of service is tantamount to the success of the business. The range of services provided by an MSP includes providing support, maintaining equipment, and improving the operations, all with an eye to anticipating future needs and optimizing cost. The relationship between the service provider and its customers is predicated on a contract wherein the service provider commits to providing a particular level of service for a given price point.
OneDesk for Managed Service Providers (MSPs)
Learn how you can utilize OneDesk's helpdesk and project management features for Managed Service Providers (MSPs). OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.