Teams | Collaboration | Customer Service | Project Management

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Study reveals the hidden daily cost of returning to the office: $51

During the pandemic, many of us started working from home. We were kept safe by this change. Now some people are returning to work. However, there is a cost involved. According to a new study, returning to work can cost $51 per day. This article discusses what this study found and what it means for office workers and managers. Returning to the office might not only consume more of your time, but also drain your wallet. Owl Labs recently shared its annual State of Work report with Fortune.

8 top live chat apps for your website in 2024

The evolution of website chat apps is pivotal for enterprises, particularly for customer-facing teams focused on efficient customer engagement. With millions of websites employing online chat technology, the importance of it is undeniable . Website chat turns out to be a good investment for businesses. Those adopting live chat have seen a 10% increase in average order value. This is not just a boost in sales; it represents enhanced customer interactions and streamlined communication processes .

Tymeshift Reporting Features and Metrics I Zendesk and Tymeshift's Diving Deep Webinars

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync. You'll learn more about:🎯 All the reporting options you have to work with🎯 Which reporting features to use for each circumstance🎯 Powerful metrics that everyone should keep in mind.

How to Run a Post Mortem Meeting: A Complete Guide

How do teams and project managers successfully reflect on the work they’re doing? Enter: post mortem meeting. This type of meeting involves meticulous planning, prompt follow-through, and clear communication. Without these elements, your post-mortem meeting doesn’t stand a chance. In this guide, we’ll cover everything you need to know about how to run effective post mortem meetings without making it feel like a drag.