Tired of missed deadlines? Duplicated tasks? Lost project documents? Workplace tension? Well, you are not alone. These are common problems of many teams, which is a good thing. It means there is a list of proven solutions! We'll talk about one of the most effective — implementing team management software. In this article, you'll find out why your business needs it, how much it will cost, and the best tool options to pick. But first, let's check if we're on the same page about the definition.
With the eighth post in our ten-part series covering The Complete Guide to Customer Service Transformation, the topic of focus is a key component of an efficient and customer-centric service strategy: self-service capabilities.
Global outsourcing of projects has become an increasingly popular strategy for businesses seeking to optimize their operations. By leveraging resources and expertise from around the globe, companies can tap into a wide range of benefits. However, 71% of companies are still not automating project management for their outsourcing businesses.
In the eyes of customers, you’re only as good as their last experience with you. This means that consistency is key – whether you’re facing economic headwinds or an unexpected spike in customers needing help. AI helps teams boost their productivity, increase efficiency and meet rising customer expectations at a time when many are being asked to do more with much less.
Welcome, folks! In today’s ultra-connected and fast-paced world, the ‘boss behind the big desk’ leadership style no longer cuts it. Leadership styles have evolved, and modern leadership practices are stepping into the limelight, focusing on collaboration, flexibility, and empowerment. These aren’t just buzzwords, either. They’re the keys to driving successful teams and businesses in this day and age. But how does Time Doctor fit into this equation, you ask?
