This educational webinar is intended for all Support users and will not only get you one step closer to attaining your TSU Master’s degree but will also help you be more effective with your TeamSupport solution and improve your customer relationships.

Check out the dashboard of the user when he firstly create the account and the steps he needs to perform in order to start his account.

Join us on Wednesday June 26th, from 11:00 am - 12:00 pm CST for our monthly TSU webinar where we will explore the Approval Workflows feature in TeamSupport! This powerful tool ensures that critical ticket status changes are reviewed and approved by designated managers, preventing errors and ensuring smooth resolutions. We'll walk you through the setup, usage, and benefits of Approval Workflows, providing you with the knowledge to enhance your team's efficiency and customer satisfaction.

Discover how ServiceNow, a leader in IT service management, utilizes Miro to optimize project management and team collaboration. In this video, Imani Thomas, a Solution Consultant at ServiceNow, shares her firsthand experience with Miro, highlighting how it enhances her ability to oversee territory and goal planning. Miro's platform allows for seamless communication and quick sharing of ideas, enabling Imani and her team to view all project components in one consolidated space, from start to finish.

Need to track time so you can bill your client? Want to know who's spending how much time on what? Introducing Timesheet, an add-on that makes tracking time simple. Track time by clicking the green timer at the top of to-dos, cards, docs, and more. To capture work that happened elsewhere, add time to the project itself on the project home page. You can add hours for other people on the project, too, which is handy if they forgot.