Teams | Collaboration | Customer Service | Project Management

%term

Hubstaff vs Time Doctor: Which is the best employee time tracking tool?

Looking for a comprehensive Hubstaff vs Time Doctor comparison? Tracking actual hours worked by your employees — whether they’re in-house workers or a remote team, can cause a real headache. An excellent time tracking tool can make the entire process relatively smoother, faster, and effective. So which one do you choose? While there are tons of options out there, we will compare two of the best time tracking tools on the market, Hubstaff vs Time Doctor, in this post.

How to use lists in Slack to plan team priorities

As you start planning for the next quarter, you might find that your team’s ideas and goals are scattered across channels, docs, and spreadsheets. With Slack lists, you can create a straightforward catalog of planned work, improve visibility across teams, and discuss priorities where you’re already working – in Slack! LEARN MORE: hhttps://slack.com/help/articles/27660660362131-Slack-lists--Plan-work-for-the-next-quarter.

Ryan McNamara: The REAL purpose of ops: A revenue and growth driver

Operations is a critical role within agencies today. But beyond the day-to-day, there’s a big opportunity to leverage this role as strategic driver of growth and efficiency. How can you develop both yourself as a leader and your agency to deliver better results? In this episode, Ryan McNamara, Head of Operations for Rise at Seven, highlights 3 key areas that every ops director should focus on: Financial rigor - what metrics you should be looking at and how often, to help you make strategic decisions.

ConnectWise PSA Integration

In this video, we will be reviewing the ConnectWise PSA integration along with it's benefits. We'll also walk you through the configuration process to quickly configure the integration. The ConnectWise PSA integration allows for tickets to be automatically created and closed upon Exoprise Alarms being triggered. With tickets being created in ConnectWise PSA, you can begin automatically assigning tickets based on the alarms triggered in Exoprise using workflow rules.

Reverse groups & Swimlane order | New Release Overview

New Feature Release: Reverse Views Group & Swimlane Order! In our latest update, we're excited to introduce a highly requested feature: Reverse Views Group & Swimlane Order. This enhancement allows you to easily organize your data views, ensuring you can focus on the most relevant information for better visualization and usability.

New in HEY! Search Improvements

We know how critical it is to find the email you’re looking for quickly, so we just shipped significant improvements to search. We’re surfacing more relevant search results and you can filter results by attachment — like PDF, images, and more. You can also select emails in the search results and take action on them. To make the searching easier, you’ll see a list of recent searches before you even start typing in the field.

How to use lists in Slack to collect and triage requests

When you receive a request in Slack and have to manage it in another tool, tracking the task can feel tedious and information can go missing. With Slack lists, you can simplify the collection process, quickly triage submissions, and discuss requests where everyone who needs to see them can — right in Slack!

21 Warning Signs of Unhappy Employees & Low Morale

Is your team delighted and motivated, or are there signs of unhappiness that you’re missing? Employee happiness and morale are essential to keeping productivity high and retaining your best talent. However, even the most engaged teams can sometimes face low morale. In this article, we’ll go through some of the most common signs that your employees might be unhappy to help you prevent it from escalating into bigger issues.

HR Service Management: How to Use Service Desk For HR Teams

Let’s imagine for a moment that you have no idea what HR Service Management is, and picture how many Human Resources departments used to operate just a few years ago. Even today, some HR teams rely on manual processes, like chasing down signatures from legal or making trips to the IT department for hardware requests. It’s clear that this isn’t the most efficient way to handle HR services within an organization. Fortunately, there’s a more streamlined and effective approach.