Teams | Collaboration | Customer Service | Project Management

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time doctor

Microsoft Teams launches Copilot to boost workplace efficiency

Apr 12, 2024 By Time Doctor In Time Doctor
Microsoft Teams is leading the way in innovation in the rapidly changing digital workplace space, particularly with the recent release of Copilot features that improve efficiency and simplify collaboration. Tools that promote efficient communication and remote work are more important than ever as it become more mainstream. That’s exactly what Microsoft’s latest announcement promises, bringing AI-powered improvements meant to turn Teams into a vital tool for employees everywhere.
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Convene

Steering Committee: Role, Responsibilities, and Best Practices

Apr 12, 2024 By Jielynne Barao In Convene
Every business understands the importance of staying on track in any endeavor — may it be creating a new IT system or launching a new product. To ensure that such projects deliver the intended results, having a steering committee is a good solution. Usually comprised of key stakeholders and experts, this committee acts as a guiding hand in project management and risk mitigation.
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m-files

Knowledge Work Automation Will Change Compliance

Apr 12, 2024 By M-Files In M-Files
All companies rely on effective compliance to protect data and streamline business operations. The advantages of automating knowledge work are infinite. Companies can implement a comprehensive database to store institutional knowledge. This approach helps organizations minimize the risk of cyberattacks, avoid document mismanagement, and enhance workflows in every department. Organizations can then focus on superior customer service.
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Zendesk experts dive into what's next with AI | Conversations with Zendesk podcast

Apr 12, 2024 By Zendesk In Zendesk
💡 Join Zendesk’s own AI experts in this episode of #ConversationsWithZendesk as they unpack the history of CX transformation and what that means for an AI-powered future. 🔌 On this episode, we're joined by Adrian McDermott, Chief Technology Officer, and Teresa Haun, Senior Director of Technology and CX Strategy at Zendesk. Adrian and Teresa discuss the subject of artificial intelligence in customer experience, offering their insights on how businesses can navigate these changes effectively.
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InvGate

Past, Present, and Future of the Workplace

Apr 12, 2024 By Manuela Aggio In InvGate
Trying to answer the question of what the future of the workplace will look like seems to be a never ending discussion. Of course, this interests both employers and employees, who tend to feel uncertain about the constantly changing landscape and put a lot of thought and effort into arriving prepared for what’s coming.
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troop messenger

How a VPN Protects Sensitive Business Information

Apr 12, 2024 By Archana Dasa In Troop Messenger
Data is the lifeblood of success in today's dynamic business landscape. Financial records, customer information, intellectual property - these digital assets are crucial for competition and they demand robust protection. While the digital age has introduced conveniences in the form of blurred geographical boundaries so businesses can operate globally, new security challenges have cropped up that must be tackled.
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teramind

How To Know If Remote Employees Are Working

Apr 12, 2024 By Taran Soodan In Teramind
Managers can stroll around cubicles and in offices to observe what employees are working on and ask for progress reports. They can also spot physical cues of unproductivity, like absent-mindedness or task aversion. Remote managers, on the other hand, have the unique opportunity to harness trust and technology to determine whether employees are working. This technological empowerment allows them to manage their remote teams, even without physical proximity, effectively.
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time doctor

The crucial link between employee engagement and retention

Apr 12, 2024 By Time Doctor In Time Doctor
To improve things in the modern business environment, it’s important to understand what motivates and keeps employees. Companies can’t say enough about how important it is to have employees who are driven and dedicated to the business’s success, especially when it comes to new ideas and competition. This blog post discusses why employee engagement is important, how it affects retention, and gives businesses useful tips for making their staff loyal and helpful.
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New in Basecamp: References

Apr 11, 2024 By Basecamp In Basecamp
Now in Basecamp, linking to a message, to-do, card, event, document, or file automatically creates a Reference, instantly tying related things together. Simply copy the URL of the Basecamp item you're linking and paste it into your message, comment, chat, or ping. References appear in a separate tab alongside comments. Of course, you only see References from projects and conversations that you can access.
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