Teams | Collaboration | Customer Service | Project Management

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How to Measure Productivity of Remote Workers: 7 Practices of Successful Businesses

Wondering how to measure the productivity of remote workers? Get straightforward answers and read about the importance of establishing clear goals, monitoring employee activities, and fostering a positive company culture.

Your Guide to Maximizing Client Support with TeamSupport

In today's fiercely competitive business environment, the increasing emphasis on customer experience is a universal truth. This focus on customer needs makes understanding and leveraging an efficient Customer Relationship Management (CRM) tool crucial. One such tool is TeamSupport, a complete client support solution designed to facilitate effective communication and collaboration among business teams.

How to teach AI to write in your exec's voice (Intellicomms)

This article was originally published on Mister Editorial. Breaking news! Generative AI tools are imperfect! But that doesn’t mean they can’t be improved. By now we know that when you prompt a chatbot (like Copilot, ChatGPT) the output is dull. The simpler your prompt, the blander the response.

Solve your tech overload with an intelligent transformation

This article was originally published on Inc. Over the past decade, the corporate world has obsessively chased digital transformations. But now, surrounded by a clutter of apps and incessant digital notifications, it's become painfully clear: we've been duped. Our workplaces have become dense jungles of digital clutter, leaving workers frazzled and exhausted. It's time to cut through the chaos.

Billable Hours Tracking: Common Mistakes You Should Avoid in 2024

When it comes to billing your clients, you must know which time is chargeable, this is known as billable hours tracking and is an essential element for any business. This concept helps you categorize budgets into high-value and low-value, which is decided by the time-spent working along with the pay. Moreover, this must be almost perfectly done, otherwise, you can incur heavy losses. Here’s Billable Hours Tracking: Common Mistakes You Should Avoid in 2024 Get Free Demo.

Finding your fit: how to get started with hybrid agile

Agile methodologies — techniques and practices that prioritize collaboration and flexibility — have long been a reliable fixture on most product teams who want to deliver value while still having the flexibility to adapt to changes. But as technological advancements, regulatory shifts, distributed teamwork, and rising customer expectations make projects increasingly complex, even Agile methodologies can feel too rigid and one-size-fits-all.

Agile Development: What is a Sprint Cycle?

If you are a software developer, you must often hear the term “sprint cycle” or may also be part of it. But if not, you must wonder what it is and why it matters. Well! It is a short process that contains sessions of feedback, flexibility, and scope for continuous improvement for the development team. Sprints enable teams to deliver high-quality work faster and adapt swiftly to evolving requirements.

The 16 Best Remote Desktop Monitoring Software Solutions

Remote desktop monitoring (RDP) software allows individuals or IT administrators to access, control, and monitor computers remotely over a network connection. It offers functionalities like live viewing of desktop activities, remote control for support and system management tasks, and detailed reporting on user activities and system health. RDP software plays a crucial role in ensuring productivity, security, and effective management of IT resources.

How Remote Employees Get Away With Not Working (The Truth)

14% of all employed US adults now work remotely full-time. While this flexibility offers numerous benefits, it also presents a unique challenge: ensuring remote employees are productive and engaged. If you suspect some remote workers aren’t working, your business’s productivity might suffer. Not only does it impact productivity, but it can also strain team dynamics and morale.