Teams | Collaboration | Customer Service | Project Management

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InvGate

AI And Knowledge Management: Turn Ticket Resolutions Into Articles

Feb 28, 2024 By Celeste Mottesi In InvGate
An updated knowledge base is an essential part of an organization's self-service offering. But keeping it updated is no easy task. What if you could have artificial intelligence (AI) work for you and help you with Knowledge Management? That’s what InvGate Service Desk Knowledge Article Generation feature does! According to a report by Microsoft, 88% of respondents expect a brand or organization to offer self-service support, and 66% begin with self-service when in need.
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Workstatus

Hiring Smarts: Red Flags to Watch Out for in New Hires

Feb 28, 2024 By Workstatus In WorkStatus
Hiring new employees is a high-stakes game for any business. When reviewing applicants, it’s crucial to watch for red flags that may indicate a bad fit. Key warning signs include the following: Screening for red flags allows managers to avoid disruptive and expensive hiring mistakes. It enables them to focus on candidates with real potential to excel in the role. Careful vetting during hiring is key to building a stellar team positioned for success.
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time doctor

How remote work is reshaping the economy and boosting employment

Feb 28, 2024 By Time Doctor In Time Doctor
The Australian workforce has embraced remote work in a way never seen before, representing a dramatic change in employment trends and how remote work is reshaping the economy and boosting employment. In the last year, there has been a notable surge in the number of Australians working for pay, with a significant rise in the percentage of those who work from home.
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Jira Service Management Premium: Assets | Atlassian

Feb 28, 2024 By Atlassian In Atlassian
In this 8-minute video, we’ll get to know some basics about Assets in Jira Service Management Premium. Assets is the name for the Asset Management feature included with your Jira Service Management subscription. You’ll learn about how Assets are structured and configured, understand some core concepts to get going, and see some examples of how this could look for your teams. Managing Assets in Jira can help reduce overall cost and effort by bringing more of your folks into a single ecosystem, allowing for greater communication and simpler management of your Assets.
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Activity | We360.ai

Feb 28, 2024 By We360.ai In We360.ai
A powerful feature of We360.ai is that it provides insightful analytics based on employees' mouse clicks and keyboard presses. With Activity, you gain comprehensive visibility into employee productivity and engagement levels, allowing you to track and analyze work patterns effortlessly. Optimize workflows, identify areas for improvement, and enhance overall productivity with We360.ai's Activity feature.
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TrackingTime

Scheduled and Live Reports

Feb 28, 2024 By TrackingTime In TrackingTime
Scheduled Reports: We’re thrilled to announce an upgrade to our scheduled reports feature! Now, you can effortlessly send reports to multiple email recipients, even including individuals outside your organization. Automatically send your time reports to the management or your clients. Live Shared Reports: Your Shared reports have received a significant upgrade – they now automatically update on the public URL.
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InvGate

InvGate AI Hub: New Artificial Intelligence Capabilities For IT Teams

Feb 28, 2024 By Celeste Mottesi In InvGate
The IT world has always evolved quickly, but the explosion of generative AI and multimodal models is a major breakthrough in the industry. It is changing how we relate to technology – and now it will also change your IT service offering. We’re very excited to introduce you to InvGate AI Hub. InvGate AI Hub consists of a series of features that enable artificial intelligence for IT teams.
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