The speed and quality of interactions is a determining factor in customer satisfaction. And even though those aspects depend on several elements, artificial intelligence can greatly improve them. InvGate Service Desk AI-Improved Responses analyzes service desk agents' draft responses to requests, taking in all the details and the agents' input, and generates a new response that can summarize, expand, or change the tone of the original draft using Generative AI.

This video explains how your customers can see the KB articles only if they can login to the Support Hub.

GenerativeAI and multimodal models are changing how we relate to technology – and now they will also change your IT service offering! The InvGate AI Hub consists of a series of features that enable artificial intelligence for IT teams. At its heart is our commitment to build tools IT teams use to enable every other team in the company. Generally speaking, the AI Hub has some clear advantages.

Are you an employer or HR professional puzzled by the complexities of double time pay? Look no further! Our video breaks down everything you need to know about this crucial aspect of workforce management, ensuring compliance and satisfaction. We'll cover the top three areas: What is Double Time Pay? - Unraveling the basics and the legal framework. Benefits for Employees and Employers - How implementing double time pay can boost morale and ensure compliance.