Teams | Collaboration | Customer Service | Project Management

%term

What is Double Time Pay & How to Calculate it?

As business leaders, you must understand the pivotal role of compensation policies in fostering employee morale, work performance, and overall satisfaction within the company. In today’s business management approach, fair compensation for employees’ extra time and effort is a prominent aspect that continuously demands attention. Especially, during peak work times when employers ask their employees to work beyond regular hours.

Ticket Summarization: Speed up Help Desk Ticket Resolution With GenAI

Some help desk tickets are solved in just one exchange. Others might need more interactions, more people to review them, or even require escalation. All that back and forth generates multiple messages, and new observers may need up to 10 minutes to catch up. You can now use the Ticket Summarization feature on InvGate Service Desk to speed this up! Using generative AI, this feature can create a brief ticket summary with the incident’s main activity.

How remote work is reshaping the economy and boosting employment

The Australian workforce has embraced remote work in a way never seen before, representing a dramatic change in employment trends and how remote work is reshaping the economy and boosting employment. In the last year, there has been a notable surge in the number of Australians working for pay, with a significant rise in the percentage of those who work from home.

Integrating employee well-being into performance management

The traditional methods for handling success in today’s hectic work environment are evolving quickly. Only focusing on financial performance and output measures is no longer acceptable. This is no longer considered sufficient. Companies are now aware that the degree of happiness and health of their employees has a direct correlation with their ability to do their responsibilities effectively because of this correlation.

HR Trends 2024: Enhancing Communication & Collaboration in the Modern Workplace

Discover HR's role in optimizing communication, home employee collaboration, and never wonder - how is productivity calculated - again. Learn strategic initiatives and tools driving organizational success effectively with the help of Insightful computer monitoring software.

Navigating Fragmented Work with Employee Monitoring Software

Discover how software for monitoring employees combats the challenges of fragmented work. Boost productivity, prioritize focus, and nurture a supportive work environment effectively. Track data and gain valuable insights on burnout workers with the help of worker monitoring.

Future of Work survey show differing priorities between younger and older workers

Employers and employees alike must grasp the dynamics of the future of work in light of the quickly evolving employment landscape. These dynamics are illuminated by a ground-breaking survey carried out by Reeracoen, a pioneer in Singaporean HR services, in association with Rakuten Insight Global. The survey provides priceless insights into the attitudes of Singapore’s workforce with regard to automation, artificial intelligence (AI), remote work, and the gig economy.

Why an Experienced Individual Contributor Fails to Become a Good Manager

Why Experienced Individual Contributors Fail to Become a Good Manager. In work culture, there is always a problem of work done not according to expectations. Especially with small organizations where processes either do not exist or are tailored due to ‘n’ of reasons.

Improving digital communication in healthcare in 2024

Did you know that over half of patients are willing to switch providers if their digital communication needs aren't met? As a result, many healthcare businesses are increasingly adapting customer experience team strategies to improve patient satisfaction. A key element of these innovations is the integration of digital patient communication platforms in healthcare. Recent years have seen a dramatic transition in the healthcare industry.

Top 12 Goal Tracking Apps in 2024

Tracking productivity is nearly impossible without the right approach to goal setting. This is where goal tracking apps can help you get to the finish line faster. You can choose from among the best goal tracking apps listed in this guide to set personal milestones, push the envelope, or climb the corporate ladder. Take a look at these 12 best free goal-tracking apps and see which one fits the bill as per your needs.