Teams | Collaboration | Customer Service | Project Management

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10 essential client collaboration tools you can't live without

Working with clients can be both exciting and chaotic. Tracking progress, managing feedback, and making sure deadlines are met, it’s easy to feel overwhelmed. But don’t worry, you don’t have to do it all alone. The right client collaboration tool can transform your workflow, keep everything organized, and make communication with your clients stress-free. In this post, we chat through the 10 best client collaboration tools that can take your client relationships to the next level.

Zendesk Community Event Unlocking AI Success with Zendesk Knowledge

In our recent webinar, *Unlocking AI Success with Zendesk Knowledge Base*, we explored innovative strategies to elevate customer experience using AI. This session featured valuable insights from our expert panel, including members from the Zendesk CX, Product, and Community Teams.

30 Best Task Management Software Tools Useful in 2025

A while ago, I realized the real problem wasn’t that my team had too much work—it was that we had no system for handling it. Deadlines slipped, tasks piled up, and honestly, we were all getting stressed out. That’s when I found the best task management software, and everything changed. Suddenly, I had the structure to stay organized, set deadlines that actually made sense, and keep the team on track without burning out.

Timesheets Simplified: A Beginner's Guide to Time Tracking Success

‍ A timesheet is a tool used by organizations to record the amount of time an employee has spent working on various tasks or projects. Traditionally, timesheets were paper-based, but modern timesheets are now digital, integrated with software solutions that automate time tracking and management. They are crucial in maintaining transparency, ensuring accurate payroll, and boosting overall organizational productivity.

The 10 best employee monitoring software for Macs

Looking for the best employee monitoring software for Mac? Managers are continually looking towards employee monitoring software to help their teams be more productive. And while employee monitoring does raise some concerns, you won’t have any trouble boosting productivity with the right software. So which employee monitoring software Mac should you go for? Fortunately, you’re in the right place.

Backlog refinement meetings: the unsung hero in Agile

Sprints get all the attention in Agile project management, and with good reason. That’s when all the work gets done. Ideas become features, and features converge into products. But there’s a step before the Sprint that makes this all possible: the backlog refinement meeting. Below, we’ll explore the unsung hero that is the backlog refinement meeting, and offer some insights into how to make yours successful.

Hubstaff Review: Features, Pricing, and User Experience

JUMP TO Hubstaff is an employee time tracking app that offers every feature you could ever possibly want from your time tracking software. Naturally, you can use it to track employees’ hours. But you can also use it to see what apps and URLs employees visited while working, where they traveled while clocked in, and how often they were idle while billing time.

5 Must-Have Tools for Business Owners to Save Time and Costs

Running a business is not just about hard work, it is about working smart. Without the right systems in place, time, money and resources can be wasted. Daily operations and team juggling can lead to a slowdown and drive costs. The good news? The right time & cost saving tools for businesses can fix that. This saves time and prevents unnecessary expenses by automating tasks, streamlining workflows, and improving collaboration.

11 Essential Software Development Tools & Platforms [New List]

Let’s dive into the world of software development, a journey that can be as thrilling as it is complex. From my own experience at Nifty, I’ve seen how much effort it takes to bring a custom software product to life. On average, businesses spend about nine months crafting these solutions. But with the right software developers and the best software development tools, you can cut this time dramatically and make your vision a reality faster than you might think.