Teams | Collaboration | Customer Service | Project Management

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Microsoft Teams is "Open For Business"...for Hackers

Another day, another depressing tale of wide-open-by-design collaboration software from tech giants, that leads to easy exploitation by hackers. This time, it’s Microsoft Teams opening the door for phishing attackers to send federated Teams server messages to organizations who didn’t have sufficient paranoia to close the biggest open door ever into their internal communications.

Why intranets fail reason #5: Platforms have inadequate AI functionality

Too many company intranets are outdated, sluggish and disconnected from the needs of employees. It’s a common issue that leads to disengaged teams and lost productivity. Intranets with robust AI functionality can help solve these challenges. Without the right AI tools, your intranet might be stuck in the past, unable to deliver the experience today’s employees expect and deserve.

The Tech Hiring Freeze and Slowdown: What It Means and How to Navigate It

Over the last several months, the tech industry has seen a noticeable hiring freeze and slowdown, a shift that has impacted both job seekers and employers. Once known for aggressive hiring practices and rapid growth, many tech companies are now taking a step back due to a combination of economic uncertainties, evolving market needs, and budget restrictions. For tech professionals and those involved in recruiting, this slowdown presents unique challenges, but also opportunities for growth and adaptation.

How artificial intelligence is driving human innovation

Raconteur originally published this article online and in print on October 17, 2024. In the rapidly evolving landscape of artificial intelligence, visionary leaders are reframing the narrative. The question is no longer whether AI can outperform humans in certain tasks, but how it can be harnessed to elevate human potential and drive innovation. What does generative AI (GenAI) excel at? And what tasks are best left to humans?

Top 6 Employee Monitoring Software to Boost Productivity

Well, you know what it is to be the project manager or team leader, coping with the deadlines, meetings, tossing to and fro, and the list of growing to-dos. On top of it all, you must ensure the team remains on task and delivers as expected. No pressure, right? In today’s remote and hybrid work environment, trying to keep up with productivity is like trying to catch a cat. But do not worry – technology is there to save your day!

IT process automation

IT teams face a lot of challenges in today’s tech-driven world. You’re constantly juggling repetitive tasks—like software updates and help desk requests—which can feel like a never-ending cycle. This leaves little time for the strategic work that drives the business forward. On top of that, there’s pressure to keep systems running smoothly while maintaining security measures. Manual processes can lead to mistakes, resulting in downtime or security breaches.

Run meetings your team enjoys

Avoid bad meetings with Page-led meetings, a new approach that maximizes meeting outcomes and drives progress. Plus, Atlassian’s own Teamwork Lab tested the effectiveness of these pages and found they are 23% more effective than regular meetings in accomplishing their goal. Use the link to access the page-led meetings Play from Atlassian’s Team Playbook and use the template to impress at your next meeting.

Agile Planning: The Complete Guide

Agile planning is the present and the future. Businesses and organizations are adopting it and gaining many benefits. These include increased customer satisfaction, employee engagement, and streamlined operations. Plus, don’t forget the boost in collaboration and productivity. So, are you using this modern project planning and management method yet? If not, what are you waiting for? Did you know that about 70% of businesses have adopted agile techniques?

Rocket.Chat 7.0 brings AI, integrated VoIP and an extended Starter plan

In a time when organizations are striving to drive efficiency without compromising on data security, Rocket.Chat remains committed to empowering teams with the tools they need for seamless and secure collaboration. This very commitment shapes our roadmap to help admins and teams achieve peak productivity while safeguarding their data.

Personalize your Frontline Support with AI Agent

TeamSupport’s powerful AI suite just got a new addition to help you drive business growth: AI Agent. AI Agent is an advanced chatbot that seamlessly integrates language processing, machine learning, and artificial intelligence to provide effective, timely chat support 24/7. AI Agent responds immediately to customer queries and questions with a friendly tone and instant responses, ensuring no customer inquiry falls through the cracks.