Teams | Collaboration | Customer Service | Project Management

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Value streams: Provide customers value with every step

Value streams are a way to visualize the series of steps that take place in order to provide value for your customers. These steps start when a customer makes an initial request and end when the customer makes a final interaction. Learn how to understand your value streams so you can help teams create customer-centric workflows and processes that provide your final customers with value. Your customers are your greatest asset, and to keep them happy, you have to provide them with value.

Cost Management and Efficiency Should Be In All Organizations

Effective cost management and operational efficiency are paramount for organizations aiming to thrive and maintain a competitive edge. By implementing robust cost management strategies and streamlining operations, companies can enhance productivity, reduce unnecessary expenditures, and foster both customer and employee satisfaction.

A New C-Suite Role: The CFO + COO

The lines between executive roles are increasingly blurring, leading to the emergence of combined positions such as the Chief Financial Officer (CFO) and Chief Operating Officer (COO). This fusion aims to create a more cohesive strategy by aligning financial oversight with operational execution, driving efficiency, reducing costs, and fostering continuous improvement.

How to Choose the Best PC Monitoring Tool for Your Business

‍ In today’s fast-paced digital workplace, computer monitoring software is no longer a luxury but a necessity. Businesses must track employee productivity, enhance cybersecurity, and ensure compliance with workplace policies. Whether managing a remote team, hybrid workforce, or an in-office setup, choosing the right PC monitoring tool is crucial for optimizing efficiency, reducing distractions, and safeguarding company data.

Google Workspace vs. Microsoft Word: How to Decide

‍Selecting the right productivity tool is instrumental to how your business will evolve. ‍ Google Workspace and Microsoft 365 leading the charge can make selection of the right tool overwhelming. ‍ As technology is moving, time is becoming more fragmented. Employees do not necessarily go to physical offices and a lot lies on how they communicate remotely. This lays even more emphasis on productivity tools.

What is an Agile epic? Do you need one?

An Agile epic is part of the Agile methodology process often used by IT and product development teams. You can use Agile epics to break down complex projects into assigned tasks or action items. Your epics will help you ‌better manage and make progress on all Agile projects. Learn more about epics and how to apply them to your work below. There’s no one-size-fits-all solution for project management.

How to improve team communication: 6 strategies and tips

Strong communication is the driving force for everything you do at work. As a project manager, it’s your responsibility to set the tone for how your team members communicate with one another. In this piece, we discuss the importance of team communication and provide strategies for how to improve engagement in the workplace. Your communication style says a lot about you as a leader. Are you supportive and relaxed as you guide your team through creative projects?

How to pick the best project management software for 2025

Finding the perfect project management software can feel overwhelming, especially with so many options available. Whether you're managing a small team or a large organization, choosing the right project management tool is essential for streamlining your processes and ensuring project success. This guide breaks down what to look for in project management software, including key features such as task management, collaboration tools, and budget tracking.

Bridging the digital divide: how to address unequal access to company news and resources

While companies race to perfect their hybrid work policies, millions of employees struggle to join the conversation. They’re stocking shelves, caring for patients, and keeping supply chains moving — and they’re often missing from our digital workplace strategies.

The Benefits of Time Blocking: Mastering Your Productivity

‍What is Time Blocking? If you’ve ever ended your day wondering where all your time went, you’re not alone. The biggest challenge professionals face today is juggling multiple tasks while staying productive. That’s where time blocking comes in. Time blocking is a productivity technique where you divide your day into dedicated time slots for specific tasks or activities.