Katharina Miller: Data protection
Challenges for companies within EU and worldwide. Katharina Miller gave this talk on January 31st, 2018 at the Wire office.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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Jan Philipp Albrecht on GDPR
Jan Philipp Albrecht gave this talk on January 31st, 2018 at the Wire office in Berlin.
Meet the new RealtimeBoard
With this teaser, you will get a quick update on what's new in RealtimeBoard. Welcome to the new RealtimeBoard, a flexible platform you can easily customize to your workflow.
New Freshdesk integration - deliver better, faster service with Geckoboard and Freshdesk
Today we’re excited to announce a brand new integration with Freshdesk that makes it easier than ever before for Freshdesk customers to stay focused on delivering exceptional customer support.
TSU Webinar - January 2018 - Tabular and Summary Reporting
Learn more about the basics of reporting in TeamSupport!
The Zendesk Omnichannel Approach
When it comes to support, customers expect an open invitation. With Zendesk, you can give it to them. Our omnichannel support offers simple, yet powerful solutions that make it easy for customers to engage with your business—where and when it’s right for them. Let us show you more in this short video.
Omega-bot Simple zulip chat bot
Omega-bot is a zulip chat bot into which lot of features are integrated.
Pushing Images with Pushover 3.0
Version 3.0 of our Android, iPhone/iPad, and Desktop apps are available today which include support for receiving push notifications with image attachments!
What's Good: Ticket Forms in Zendesk Support
Learn how to provide a more tailored support experience for your customers using Ticket Forms in Zendesk Support.
What do Modern Retail Customers Expect from Customer Service?
Zendesk's COO, Tom Keiser, explored the recent trends that modern retail customers expect from customer service today at the 2018 NRF Retail Show & EXPO. In this talk, he looks at the power of personalization and context, brand trust and authenticity, and highlights how VP of Global Customer Care from Fossil, approached creating a global omnichannel customer service platform with Zendesk.