Teams | Collaboration | Customer Service | Project Management

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Looking to the future of employee experience: Insights from Jordan Katz, Chief Insights Officer at Simpplr (podcast recap)

Artificial intelligence (AI) has taken the workplace by storm, automating mundane tasks, parsing through big data in seconds, and streamlining countless processes — opening up an endless world of productive possibilities. So with AI in the mix, what does the future hold for the employee experience?

An In-Depth Guide to Tracking Office Attendance: Best Practices & Tools

For many industries, office attendance and office occupancy aren’t the same thing; for example, due to the pandemic, many companies discovered that remote work can provide flexibility, increase employee satisfaction, improve work-life balance, and boost workers’ well-being (among other benefits).

Maximizing employee engagement through project ownership

The importance of employee engagement for the success of any firm is becoming increasingly generally recognized. A highly engaged workforce not only produces more and is more profitable, but it also has a lower turnover rate, which can save a company a significant amount of money. One strategy to raise employee engagement is to give them more responsibility for their projects.

78% of employees may quit their jobs due to high stress

Mental health care is now a necessity in the hectic work world of today, not a luxury. The worrying status of mental health support in the workplace and its significant impact on employee retention are revealed by a recent survey conducted by Unum UK, a top provider of employee benefits. This blog article explores the results and the crucial actions that employers need to take to close this gap.

Ensuring Employee Engagement in Compliance Training: Strategies and Techniques

Employee engagement plays a pivotal role in the success of any compliance training initiative. When employees are actively involved in their training, they are more likely to remember and implement what they've learned in their tasks. This, in turn, fosters a work environment that's both compliant and ethical. This blog will discuss strategies that organizations can use to promote employee engagement in compliance training.

Partnership with BigBlueButton for Matrix-based virtual classroom

We are excited to announce a ground-breaking collaboration between Element and BigBlueButton, marking a significant step forward in the realm of virtual classroom technology in the education sector. This partnership signifies our joint commitment to revolutionising online communication and collaboration, and we are ecstatic about the possibilities that lie ahead.

What is a government messaging app? 6 must-have key features

When we're talking about government messaging apps, what are we talking about? Messaging has become a popular mode of communication because of the desire for ease, real-time conversations, and access from anywhere, at any time. In fact, Gartner's 2022 Channel Benchmark and other research studies show that instant messaging platforms have surpassed email as the primary mode of internal workplace communication.

The New Normal: Balancing Office Returns with Remote Flexibility

During the pandemic, workplaces around the globe were compelled to go remote, launching an unplanned trial of widespread work-from-home practices. This grand experiment in remote working led to several revelations: for many, productivity remained stable or even increased, and the majority of workers found they preferred the new flexibility that remote work provided.

Beyond the Ticket: Streamlining Support with TeamSupport Automation

When it comes to support, every second counts. The constant barrage of support tickets can often feel like a relentless wave, threatening to overwhelm even the most seasoned support teams. Amid this tumultuous sea of demands, the siren song of automation calls out – promising a haven of efficiency and tranquility. TeamSupport, with its cutting-edge automation features, emerges as the guiding light for software support teams navigating these treacherous waters.