Generative artificial intelligence (AI) applications like ChatGPT are dominating the news, and knowledge workers—professionals who use information, creativity, and critical thinking skills—are paying close attention. Knowledge work categories include creatives (writers and artists), intellectuals (professors and economists), and experts (architects and computer engineers). Anyone interested in generative AI can try to predict the impact of this new technology.

Picture this; a virtual coffee shop, where ideas, thoughts, and perspectives merge to form a vibrant community. Just like in any coffee shop, there are rules to ensure a harmonious environment — you shouldn’t litter or disrespect others’ space. Similarly, in our digital platforms, moderation serves as these essential ground rules. Message moderation in a communication platform involves overseeing and managing user content.

The workplace landscape has changed. Working smarter is essential to work-life balance. Efficient processes and procedures must meet the needs of knowledge workers since they prefer to use their time on revenue-generating strategies. With this goal in mind, implementing automated workflows and document management systems is integral.

Explore the ins and outs of global collaboration in BPO firms. From cultural diversity to enhanced productivity, Insightful’s software time tracking and wfh monitoring tools can help you navigate your way through constant complex changes.

Modern-day product development isn't just about the latest feature or trending use case. At Asana, we're redefining product development by innovating how we listen and respond to our customers. Partnered with our work management platform, we can more effortlessly turn this feedback into action.

When it comes to building an application that’s scalable and performant, it’s important to remember that humans are fallible — sometimes systems are too complex to keep in one’s head. And that’s okay! To stay organized and ultimately meet modern demand, it’s essential to have documentation that helps you visualize these systems.

Goals give structure to big-picture plans for your business—but they’re only useful if you can action on them. Lotte Vester, Head of Organizational Strategy at Asana, drives a process to guide teams through execution of goals. She helps transform broad initiatives into focused goals and Key Results (KRs) for Asana's dynamic teams. But she’s a one person team, and Asana is a multi-faceted, global organization. So she doesn’t try to do it alone.