How to browse channels in Slack
Quickly learn how to browse channels on Slack so you can stay in the loop on specific topics or teams.
Teams | Collaboration | Customer Service | Project Management
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Best Practices for Board Management in 2025
A high-performing board is recognized as a critical determinant of organizational success. The tricky part, however, is the dynamics of board management which is essential for effective performance. It has evolved in response to various factors: increasing complexity in the global markets, heightened regulatory scrutiny, and growing demand for corporate transparency.
What to Look For in Help Desk Software in the United States
The market for help desk software in the United States is vast, with numerous tools offering a wide range of capabilities. From improving customer support to optimizing internal workflows, choosing the right platform is crucial. With so many options, it’s essential to select a solution that not only meets your organization’s needs but also helps your team thrive in an ever-evolving tech landscape.
How to invite people to Slack
Learn how to invite people to join you in a Slack workspace.
Your guide to RACI charts, with examples
Can you identify exactly who’s doing what by when for each task, milestone, and deliverable in your project? If not, you might need a RACI chart. RACI is an acronym to help teams clarify project roles and figure out who the responsible party is for any given task. Whether you've never heard of RACI before or you’re considering creating a RACI chart for your next project, here’s everything you need to know about how to create and use these charts.
What is AOB in Meetings: Benefits and Best Practices
Board meetings operate under well-defined protocols to ensure directors are efficient with their time and resources. This structured approach requires directors to prepare, making them well-equipped to contribute meaningfully. However, even with this order, board discussions can sometimes veer off course. One of the most challenging meeting segments for board chairs is the AOB.
How to pause notifications in Slack
Learn how to silence Slack notifications for optimal productivity.
How to create custom sections in Slack
Learn how to organize your Slack sidebar in seconds to prioritize conversations that matter.
How Freddy AI Guardian Ensures AI Safety, Privacy & Security
Discover how Freddy AI Guardian, a responsible AI layer at Freshworks, safeguards your data and enhances AI safety. Sreedhar Gade, VP of Engineering for Cloud and Responsible AI, introduces the five pillars of Freddy AI Guardian: Content Safety, Privacy, Controls, Traceability, and Security. With advanced role-based access controls (RBAC) and state-of-the-art encryption, Freddy AI Guardian guarantees secure interactions with AI models. Find out how Freddy AI Guardian helps your business stay safe and compliant in an AI-driven world.
Importance of Board Management: 5 Tips for Effective Board Transparency
Effective board management is essential for steering a company toward success. The board of directors plays a critical role in shaping corporate strategy, overseeing performance, and ensuring accountability. However, one of the greatest challenges boards face is maintaining transparency, a crucial factor for governance and long-term growth. Transparency promotes trust, enhances corporate governance, and ensures that decision-making processes are visible to all relevant stakeholders.