Why Zendesk is unlike any other customer service solution
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Helpdesk
Integrating InvGate Service Desk and Azure DevOps To Enhance Your IT Support
For organizations looking to improve communication and collaboration between support and development teams, the InvGate Service Desk and Azure DevOps integration is the perfect fit. This integration will enable you to link DevOps Work Items to your service desk requests, streamlining your IT operations and enhancing your service delivery. Ready to see how it works? Let’s see what this integration can do and how to set it up in just a few steps!
Messaging and Live Chat: Channels
Explore the many ways that you can connect with your customers using the Messaging and Live Chat Channels.
Why businesses choose Zendesk AI
🔌 Zendesk's artificial intelligence is different than others: We use data gathered from billions of real customer service interactions, combined with our deep expertise in the industry. 🔋 This allows our #AI to be not only accessible, but come with pre-trained solutions and customizable solutions that customers can use and see the value from day one. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Demystifying customer service: What you need to know
Watch this video to learn:👉 What is customer service?👉 Why is customer service important?👉 How to deliver excellent customer service👉 Key customer service traits👉 Types of customer service channels👉 Examples of good customer service Zendesk makes customer service better.
Team Performance Management: Measuring High-Performance Teams
Team performance management is an essential part of leading a workforce and ensuring desired outcomes are achieved. As employees on average spend 54% of their time working in teams, it’s important to measure their performance as a collective. However, many organizations are struggling to effectively manage and measure team performance, leading to inefficiencies and missed opportunities.
Zendesk's AI customer service evolution with CEO Tom Eggemeier | Conversations With Zendesk podcast
🤩 On this episode, we’re joined by Tom Eggemeier, CEO of Zendesk. Tom shares his extensive insights into customer experience and the pivotal role of #AI in enhancing customer service. 😎 Want to join us at the hottest spot in #CX? Registration for Zendesk Relate 2024 is now open, and you can secure early bird pricing through December 22. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Want to know 5 powerful ways AI boosts customer service efficiency?
In this video, we reveal the top ways teams can leverage #ArtificialIntelligence in customer service to improve customer satisfaction, boost efficiency, and lower costs. Why choose Zendesk #AI? Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
The best client portal software for 2024 is right here
🤩 In this video, we reveal the top customer portal features for 2024 to help you find the best client portal software. We also show you how customer service portals can benefit your business and save costs. Why choose Zendesk? 😎 Zendesk provides a scalable, easy-to-use customer service software solution to help you build, manage, and customize your self service customer portal and implement it in no time.
Best Service Desk Software in 2024: Top 14 Solutions
Service desk software is one of your most important investments as a service-focused organization. To provide high quality IT support, leaning into IT Service Management (ITSM) is an essential first step. However, a solid ITSM strategy must be backed up by a robust tool. By automating operations and making communication more effective, an ITSM solution will help increase end-user engagement while also making the support agent's job easier.