What's Good: Zendesk Support + Guide
Empower your agents and offer better self-service to customers by adding Zendesk Guide to your Support account.
Customer service is changing. Gone are the days when it was perfectly acceptable to respond to a customer in a day or two. Nowadays, whether you’re selling cars, consulting, or carrots, customers expect fast, friendly resolutions to their problems in minutes, not days.
Today we’re excited to announce a brand new integration with Freshdesk that makes it easier than ever before for Freshdesk customers to stay focused on delivering exceptional customer support.
Nearly 80 percent of university IT teams to focus on customer experience over next twelve months