Teams | Collaboration | Customer Service | Project Management

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Collaborate on system design with UML diagram templates in Miro

If you’re a software engineer who uses Miro, you might know that Miro is a great tool for retrospectives, sprint planning, and other software development practices. But did you know you can also use Miro to build UML diagrams? In this post, we’ll share several ready-made UML diagramming templates that will inspire, save you time, and help you build the next big thing.

The Impact of Professional Communication in the Workplace

Did you know the importance of communication in the workplace? Communication is the strong element that holds teams together and allows businesses to function smoothly. Whether it's a quick chat with a colleague or a formal presentation with the whole team, the way we communicate can have a significant impact on our professional success and the overall work environment. Let's explore how effective communication can influence businesses, customers, and the well-being of employees.

ESS 24.04 is the new LTS release

We're thrilled to announce the latest long-term support (LTS) release of Element Server Suite. This release represents a significant leap forward, especially for some of our larger customers who are using our previous LTS release of ESS which came out in October last year. This release focuses on enhanced reliability, new features, crucial bug fixes and improved security measures. Let's delve into the highlights brought to the table in this version.

Introducing the world's most complete CX solution for the AI era

Zendesk was founded on the belief that CX could be better, bringing a beautifully simple, easy-to-use solution to the legacy world of expensive call centre technology. Nearly two decades later, we’re here to disrupt the industry once again – this time with AI.

Deep Dive into M-Files for Accounting

Information management can be taxing. Learn how M-Files, the leading Knowledge Work Automation platform automates processes, eliminates information sprawl, and reduces business risk for your accounting firm. In this short demo Kyle Gillette, Senior Sales Engineer, will cover how you and your firm can simplify and automate information management with M-Files' metadata-based solution. See why many of the top 10 accounting firms globally trust M-Files with managing and exchanging their information.

2 out of 3 Gen Z workers prefer the option to work from home

A recent survey conducted by Randstad highlighted the relevance of work-from-home arrangements in attracting Gen Z workers. The findings indicate a substantial shift in the expectations placed on employees in the workplace. Preferences for working remotely have expanded beyond the younger generation to include a wider range of age groups.

Top 9 Tips for BPO Managers to Avoid Distractions at Work

Although distractions are constant in the high-speed world of BPO management, it is critical to uphold an effort on the big picture. Using clever strategies and tools like employee monitoring software and time tracking Software, BPO managers can overcome distractions and help their groups achieve the best performance.