Teams | Collaboration | Customer Service | Project Management

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How to Use a Kanban Board to Manage Your Tasks and Projects

Project management is now essential to organize tasks and stay productive. The need to succeed has led productivity apps to turn ambitious ideas into actionable plans. Therefore, kanban boards take center stage as a central hub for your team to collaborate. But you are probably wondering what a Kanban board is.

How To Help Your Employees Avoid Online Scams & Frauds?

Online scammers and frauds are like unwelcome guests at a party. They sneak in, aiming to steal your company's hard-earned money and private information. But there's good news! You can teach your team to spot these sneaky tricks and keep your business safe. In this article, we will show you how simple steps and a bit of know-how can create a strong shield against these online pests.

Useful Timekeeping Practices to Record Your Working Hours

Online timekeeping is a great way to record and streamline work activities in your company. People often record their hours using a rudimentary method like paper and spreadsheets. Unfortunately, these are often error-prone, time-consuming, and impractical. In the meantime, the Fair Labor Standards Act (FLSA) requires employers to track worked hours by “nonexempt employees,” who are usually paid by the hour.

What the Best Service Desk Will Look Like in 2024

Let’s face it—today’s customers have higher standards than ever. They expect fast responses, seamless self-service, and support across all channels and devices. There is a greater need for efficient and advanced service desk software that can meet the new and ever-changing standards of today’s customers. To “wow” customers in 2024, you need forward-thinking service desk software that utilizes the latest technology and best practices.

How to Fire Employees Legally

Firing an employee is never an easy task, but it is sometimes necessary for the success and well-being of a company. However, it is important to understand the legal considerations and steps involved in terminating an employee to avoid any legal issues that may arise. Knowing how to properly fire an employee can help protect the company and ensure a smooth transition for all parties involved.

9 best billing software for consultants

Consultants striving for efficiency and precision often face the challenge of managing client billing seamlessly while ensuring accuracy. The traditional approach of manual billing is time-consuming and error-prone, which can hinder your productivity and impact your bottom line. The solution? Billing software catered specifically to the needs of consultants.

5 Ways to Boost Employee Efficiency with Time Management

The growing future of work has benefitted employees with the flexibility of remote work. Organizations operating in a distributed environment need to balance its challenges and advantages. A study that shows only 22% of the workforce feels engaged in virtual workplace supports companies’ concerns about how efficient teams are in distributed work. Here, employee time management is in focus which can help boost employee efficiency in future workplaces.