Teams | Collaboration | Customer Service | Project Management

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Exciting New Features And Upgrades In Workstatus

The Workstatus team has been hard at work improving the product. In this post, we’ll cover all the recent new features and upgrades to make Workstatus even better. There’s much to be excited about, from new commenting and notifications to visual refreshers and mobile improvements! Our development team has been keeping up with demand and launching impactful new upgrades across the product. In fact, 77% of customers surveyed said they wanted expanded communication and collaboration features.

The Benefits of Using TeamSupport Software for Your Business

In today's fast-paced business world, customer support is not just a department; it's the backbone of your company. As businesses continue to evolve, so do their customer support needs. This is where TeamSupport software comes into play. TeamSupport is the number one ticketing and live chat solution for customer-centric businesses.

5 ways to ensure GDPR-compliant messaging

Since the European Union’s landmark General Data Protection Regulation came into effect in 2018, a lot has happened in terms of data security and protection. Many businesses find it comparatively more challenging to handle customer data. Plus, they often have to endure hefty fines and penalties. However, by carefully investing in GDPR-compliant messaging tools and best practices, businesses can transform challenges into opportunities.

ITIL Problem Management Process Flow: Resolving IT Challenges Effectively

If you work in the field of Information Technology, you know issues are bound to arise sooner or later. Whether it’s a hardware malfunction or a software glitch, problems can impede the normal functioning of your IT systems, causing delays and frustration for your team and customers. This is where the ITIL Problem Management Process Flow comes in handy.

The Future of IoT Security: Trends and Insights

Creating a safe space for Internet users is the goal of dozens of companies. They are interested in developing tools that will improve security systems. Those planning to join app developers should also pay attention to this issue. It may require 800 payday loans, but the main thing is the result. A review of the main characteristics will help you discover the current state of IoT security.

How to make your Marketplace listing shine

It’s fair to say that the Zendesk Marketplace is buzzing with app activity. In my four years as Marketplace Operations Manager, the number of apps available has skyrocketed from 927 to 1,542 – that’s a leap of more than 600! And it’s not slowing down. We’re currently adding 200 to 300 net apps per year, which begs the question: with so many great options vying for customers’ attention, how can you make your app listings stand out? First things first.

9 New Year Resolutions To Be A Better Manager In 2024

As we step into another year of new opportunities and also hold onto the previous year’s memories, not all bad. We have a chance to explore the New Year resolutions of the new opportunity and learn about remote work management software. With the increase of stress and work pressure, what are the best things that employers and managers can do to make the workplace for their employees more welcoming?

Unleash Peak Productivity: Advanced Strategies for Mastering Kanban Boards

Optimizing team workflow and streamlining project management are constant battles in today’s fast-paced business environment. While traditional methods may fall short, Kanban boards, along with the Kanban system and Kanban project management, offer a powerful solution. This article dives deep into advanced strategies and best practices to help you harness the full potential of Kanban boards and revolutionize your workflow.

How To Help Your Employees Avoid Online Scams & Frauds?

Online scammers and frauds are like unwelcome guests at a party. They sneak in, aiming to steal your company's hard-earned money and private information. But there's good news! You can teach your team to spot these sneaky tricks and keep your business safe. In this article, we will show you how simple steps and a bit of know-how can create a strong shield against these online pests.