Teams | Collaboration | Customer Service | Project Management

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Top challenges customers face when adopting a new document management system

When Innisfree M&A found out their previous document management platform would be discontinued thanks to a corporate merger, the New York-based stakes shareholder engagement firm knew they needed to act quickly and deliberately to ensure a smooth migration of their valuable data. The lesson Innisfree learned in the process?

Rebuilding trust after layoffs, mergers & acquisitions with Julia Christenson,

This episode features an interview with Julia Christenson, U.S. Employee Experience Chair at Edelman. In this episode, Amanda and Julia discuss the sticky factor of employee experience, the power of employee recognition, and how to establish trust in difficult times.

8 ways to increase customer lifetime value

Which is better: One week off starting tomorrow, or four extra days off every month for the entire next year? A whole pie for dessert tonight, or a slice every night, forever? Five bags of potato chips (but you have to eat them all today), or a steady supply of free chips over the next 20 years? We all agree, right? The long-term play (or lifetime value) is better because long-term stability beats short-term success every time.

PLG marketing: What it is, how it accelerates growth, and strategies to know

Product-led growth (a go-to-market strategy that uses the product itself as the primary means of growing the customer base) is an increasingly popular approach. It’s highly effective in the right situations, but marketing a product-led business is a little bit different. It might even require some adjustments to your marketing team structure — which is how we’ve ended up with a new approach called PLG marketing.

9 Best AI Productivity Tools That Will Improve Your Efficiency in 2023

‍ To keep up with the modern world’s fast-paced functioning, you have to maintain maximum productivity levels at all times. There is no room for indolence, as it can cause you to stay behind. Such proficient work can only be made possible with the latest AI tools. From document management to email marketing or project management, these tools can do it all. These tools have revolutionized the work dynamic for multiple organizations around the world.