6 tips to make the most of your performance review
Your performance reviews should feel like an opportunity, not an obligation. Here’s how to make the most of the process.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
%term
Workflow Builder | No-code automation for everyone in Slack
With Workflow Builder, you can set up simple yet powerful automations to power your mission—no coding required. Choose to accept this one.
7 common ways employees can trick your monitoring software
Managing remote and hybrid teams requires a fair amount of trust from both sides. Employees need the freedom to do their jobs without micromanagement, and managers need to count on their teams to complete tasks on time. Employee monitoring software allows remote workers to do their jobs efficiently without constant check-ins from management. These tools also assure managers that the work is getting done.
Zendesk Tutorials: Generative AI for Agents
✍ Zendesk’s generative AI capabilities can help agents respond to customers more quickly, accurately, and consistently, by writing better messages. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Microsoft Entra ID From Azure AD with Proactive Monitoring
Microsoft recently announced changes to Azure Active Directory. Today’s article covers the changes, providing sources for considerations, and how Exoprise’s service solutions will be affected.
Asana unveils new AI innovations to help every organization work smarter
Asana Intelligence, powered by the Work Graph®, drives greater clarity, impact, and scale for executives, departments, and entire organizations.
Sponsored Post
EXperience Level Agreements (XLA), the Next Step with SLAs
The importance of the network to businesses has increased over the years (obviously). Nowadays, they are the main way that work gets done - they're the main way anything gets done. Consequently, how organizations measure their performance needs to change as well. Rather than just focus on network availability or simple uptime, they need to dig deeper and monitor User Experience. EXperience Level Agreements (XLA) as opposed to the traditional Service-Level Agreements help them reach that goal.
Employee Payroll Solutions (3 Options)
Finding the best employee payroll solutions for your organization is a daunting task, especially when your business’s unique payroll needs are at the forefront of your concerns. Whether you are grappling with payroll taxes, onboarding new employees, or ensuring timely paychecks, selecting the right payroll software is crucial.
How does Zendesk's generative AI help your customer experience agents?
⚡️ The weather can be unpredictable. But your customer service doesn’t have to be. When your agents have #ZendeskAI on their side, they can solve any customer issue in just a few clicks.
Preventing Time Theft: Strategies for Ensuring Accurate Time Reporting
Time is money. Dive into our latest blog to uncover top strategies for preventing time theft and ensuring accurate reporting. Boost productivity, maintain financial health, and build a culture of trust. Read now for a smarter workplace and discover how remote employee tracking software can help prevent time theft.