Teams | Collaboration | Customer Service | Project Management

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Ranking the 6 Best Task Tracking Tools of 2023

A task tracking tool is essential for any project, no matter how big or small. It helps you stay organized and on top of your tasks so that you can get things done more efficiently. With the right task tracking tool, you can easily track progress, allocate resources, manage risks, and collaborate with teammates. To make sure you have the best task tracking tool to suit your needs, we’ve put together a list of the top 6 task tracking tools of 2023.

Real-time chat: definition, features, and use cases in 2023

Digital communication today has evolved to connect people from across the globe with each other in an instant. One of the most popular ways to communicate digitally is via real-time chat. This efficient mode of communication is used for personal communication, but also for business one. Organizations use real-time chat solutions to connect their distributed teams and to assist their customers.

3 Dashboard tips to track Google Analytics 4 (GA4) data

As you likely will have heard by now, Google's old Universal Analytics will finally stop processing data on July 1 2023, with the newer Google Analytics 4 (GA4) taking up the mantle. And although most businesses use Google Analytics, most businesses don’t have a dedicated analytics specialist.

Basecamp for Web Designers | Basecamp Office Hours

In this Basecamp Office Hours session (recorded live on April 12, 2023), Ashley, Laura and Kimberly from the Basecamp Customer Success team are joined by Basecamp Principal Designer Jason Zimdars. During this one-hour session, the team shows how Basecamp can be set up for use by web design teams while they demo the Basecamp project management software, share best practices, and answer customer questions live.

A free employee attendance policy template for businesses

Want to learn how to create an employee attendance policy? Many successful companies around the world have this one thing in common – all of them strive for excellent employee attendance. But what happens when your employees don’t turn up? Team processes can get disrupted, you might face a personnel crunch, and you could even end up missing deadlines.

Customer Service Trends in 2023

With 92% of consumers expecting to continue to contact customer service at or above pandemic-era rates, we are facing a future where companies that aren’t customer-centric will have a hard time surviving. This is why companies must keep up with customer service trends so that they’re able to cater to these evolving customer needs.

Time Is Money: Why Freelancers Need Cloud Time Tracking | Workstatus

Attention freelancers! Are you tired of struggling with managing your time and billing accurately? It's time to say goodbye to those headaches and hello to Workstatus, a powerful cloud time-tracking software designed specifically for you. In this video, we'll explore the importance of time tracking for freelancers and why cloud time tracking software is essential for success. We'll show you how Workstatus can help you streamline your workflow, increase productivity, and boost your profits.