Teams | Collaboration | Customer Service | Project Management

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#WinWithMarketplace: Calendar Integration apps with Freshservice

As businesses grow in today's fast-paced world, they routinely face new challenges in their tech stack. A key aspect of overcoming these challenges is having the right product at your disposal to help you do more and be more! Freshworks customers can count on Freshworks Marketplace to solve their integration, customization, and automation needs. Freshworks Marketplace houses more than 1300 apps that solve customers' essential business needs by helping them extend their Freshworks experience.

Impossible Alone: Charting a new era of teamwork

Ever had an idea that seems impossible to realize? Or unexpected obstacles that seem too big to overcome? That’s where teamwork comes in. From space travel and climate change to bugs in code and remote equipment requests, no task is impossible with the right team, apps, and practices. Join co-founders Mike Cannon Brookes and Scott Farquhar to see how Atlassian can help your team achieve what’s impossible alone.

From hierarchies to circles: An evolution of work habits

A few years ago, Accenture Technology in the DACH region began revolutionizing the internal working model, roles, and habits within their Agile unit. Under this new operating model, five thousand team members now have more self-organization and enjoy a more flexible, modern work culture. This session captures the essence of the team’s learning journey, including ways of working, habits, and how they leverage Atlassian tools to steer their business.

Guide: Design Project Management

Creative project managers need to oversee multiple projects simultaneously. Juggling tight deadlines while keeping the creativity flowing is no easy task. A design project management software can help managers and teams manage requests, plan projects, and meet deadlines. Streamlining the project management side of things allows design teams to focus on creativity and client relationships.

Hybrid Workfore Management | Workstatus

Are you struggling to manage your hybrid workforce? Workstatus is here to help! Our powerful platform offers businesses a comprehensive solution for managing remote, in-office, and hybrid teams. In this video, we'll show you how to get the most out of Workstatus for better management of your remote and hybrid workforce. Watch the complete video to learn how Workstatus can help you manage your hybrid workforce efficiently.

What's New: What we launched in April 2023

Small updates, big impact — that’s April’s new feature round-up in a nutshell. We hope they’ll make your Miro workflows that much more seamless, especially if your job is to build new products and you’re looking to collaborate, run sprints, or ship a feature much faster. Read on to see how you can integrate Miro’s newest features, from Private Mode to Card Panels, into your workflow.

8 Scoro alternatives for project and task management in 2023

Is your agency drowning in a sea of missed deadlines and incomplete deliverables? Implementing a stronger project management strategy could be the missing link in your process. But winning at project management is easier said than done. That’s why many agencies are turning to project management software tools like Scoro to bring order to chaos and instill a new sense of operational clarity. Scoro is a powerful project management tool, but it isn’t right for every agency.

How PSA Software Supports IT Project Management

IT project management can be challenging, especially when managing multiple projects with different deadlines, budgets, and teams. As an IT company, you must ensure that your projects are completed on time, within budget, and to the client’s satisfaction. However, with so many moving parts, tracking everything manually can be challenging. This is where Professional Services Automation (PSA) software comes into play.

IDC on how to build trust and mitigate risk with a collaborative tech stack

This year, organizations will spend trillions of dollars to bring innovative products to market. However, most leaders are dissatisfied with current ways of working and their company’s ability to support such innovation. Adopting tools that help teams align against strategy, deliver on customer needs, and engage workers will be critical to competing in the modern market.

Live Chat Software: The Missing Part Of Your Customer Experience

As a customer support professional, you understand that customer experience is one of the key components to a successful business. Because of this, you’re continuing to navigate through the ever changing landscape of customer service by implementing solutions that enhance the customer experience. Nowadays, one of the most prominent ways to revolutionize your customer support efforts is to offer multiple channels of communication for your customers to reach out to you, including live chat.