If you are part of an enterprise company you know how exhausting it can be to log into the same applications multiple times a day with multiple passwords. With more organizations moving to cloud based software there is an expectation from users for fast and seamless access to applications from anywhere at any time. To help meet expectations, Time Doctor is excited to announce that we have added the Single Sign-On (SSO) feature to our already powerful tool.

In Part 1 of this series, we introduced ways that customer support can identify sales opportunities using ticket automation triggers in your TeamSupport B2B customer support solution. Ticket automation triggers allow you to set up multiple search parameters, identify certain keywords, and automatically take action, or multiple actions on a ticket, including sending alerts to specific team members when appropriate.

Infrastructure and IT are basic requirements for nearly all companies as we live in an increasingly distributed world. For companies that are trying to grow quickly, it can be difficult trying to hire for so many other key roles as well as build out their own IT department. This is where turning to a managed service provider can be a game-changer. By offloading infrastructure and IT strategies to another company, this frees a company up to focus on driving forward in their business goals.

This year, due to remote work and COVID-19, work holiday celebrations might look a little different than usual. Most companies can’t plan their traditional holiday party or organize holiday-themed in-person events. But just because you can’t connect in person doesn’t mean you can’t close the year with some team connection. For tips, we turned to our Professional Services and Customer Success teams.

Optimizing SQL queries is always fun—except when it isn’t. If you’re a MySQL veteran and have read the title, you already know where this is heading 😉. In that case, allow me to regale the uninitiated reader. This is the story of an (apparently) smart optimization to a SQL query that backfired spectacularly—and how we finally fixed it. It started off with a customer noticing that a SQL query was running slowly in their environment.

Are you looking for a detailed Kronos vs Replicon vs Time Doctor comparison? Kronos, Replicon, and Time Doctor are three popular time and attendance software available today. But which tool fits your needs best? To help you out, we’ll compare Kronos vs Replicon vs Time Doctor in this article. We’ll highlight their key features and pricing details so you can make an informed decision when choosing your time and attendance software.