Time Doctor awards 2026: Summer recognition from G2, Capterra, and Software Advice
AI-powered insights into how teams work, recognized by the people who use them every day.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Designing AI-powered software for agile enterprises
Instead of arranging screens, designers are shaping behavior and judgment, says Kedar Shiroor, SVP of design and research at Freshworks, so the end result 'just works.'.
The COO's Guide to Measuring ROI with Workforce Analytics
Most COOs can tell you their revenue per employee. Far fewer can tell you why that number moved last quarter, or where it is heading next. Workforce decisions made without data carry a real and recurring cost, including avoidable turnover, idle headcount, overtime bleed, and compliance exposure, all of which only show up once it is too late to act on them.
Real-time monitoring: Spot and resolve service issues before they escalate with AI | What's New
Real-time monitoring gives support teams a live view of service operations so they can spot issues early and respond faster. Track anomalies, monitor ticket trends, evaluate agent availability, and identify urgent conversations before backlogs grow. With Monitoring Assistant and live operational dashboards, teams can take proactive action to improve productivity and reduce resolution times. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.
What Is an HR AI Agent? | HR Chatbot vs AI HR Agent | How to choose one in 2026!
What is an HR AI Agent, and how is it different from a traditional HR chatbot? If you're an HR Manager, CHRO, HR Executive, or business leader exploring AI for HR, this video explains everything you need to know before investing in an HR AI solution. In this video, you'll learn: What an HR AI Agent actually is HR Chatbot vs HR AI Agent: What's the difference? How AI HR Assistants automate repetitive HR work Real HR workflow examples like parental leave, employee benefits, and onboarding What HR AI Agents can and can't do How to evaluate the right AI solution for your HR team.
How AI Automation is Rewriting the Rules of Team Productivity in 2026
Team messaging has come a long way from the basic chat apps of a decade ago. Back then, the goal was simple: get everyone on the same page quickly. In 2026, that baseline expectation feels almost quaint. Today's high-performing teams aren't just communicating—they're operating inside intelligent systems that anticipate needs, eliminate busywork, and turn raw conversation into measurable progress.
How Atlassian and Dropbox are driving effective AI transformation
Adopting AI technology without an effective strategy is costing the Fortune 500 an estimated $161 billion a year.* Enterprises are making big investments in this space but are struggling to realise the returns. We know the technology is designed to make businesses more efficient, but we’re still seeing the opposite because most businesses are treating AI as purely a technology transformation. That’s where they get stuck.
Why vibe-coding a workforce tracker is riskier than it looks
The hidden costs of building your own employee monitoring software.
Why More AI Output Doesn't Mean More Progress
When everyone on your team is using AI, output goes up. But Relevance AI Co-founder & CEO Jacky Koh noticed something unexpected: the vector gets shorter. More work. Less progress. In this closing keynote from Canvas 26 Sydney, Jacky Koh and Poorva Bhardwaj share what it's actually like to run a company where agents and humans genuinely work side by side — and what that's taught them about alignment, unintentional AI adoption, and what it takes to turn a successful pilot into org-wide change.
Craft.io MCP: What it is, what it does, and what's possible
During this session we showed how the Craft.io Model Context Protocol (MCP) takes on real, day-to-day friction for three key roles.