Teams | Collaboration | Customer Service | Project Management

February 2024

IT Service Delivery: Enhancing Efficiency and Customer Satisfaction

Businesses rely heavily on IT systems to drive efficiency and deliver exceptional customer experiences. That’s where IT service delivery comes into play. The IT service delivery framework encompasses a range of processes and practices that ensure the smooth and effective delivery of IT services to internal and external customers. Why does this matter to businesses?

Effective one-on-one meetings: Free template and agenda

Both managers and employees sometimes view one-on-one meetings with trepidation. Managers worry about the correct format and handling tough discussions, while employees might dread criticism or question the meetings' usefulness. But when effectively organized and focused on open communication, the one-on-one meeting is a key driver of team productivity, morale, and engagement, benefiting all involved.

Generational conflicts impacting workplace productivity in the UK and US

Workplaces are hive centers of variety in today’s fast-paced global economy, not only in terms of skill sets and backgrounds but also in terms of age composition. The relationships between various age groups in the working have long been of interest, and new research has highlighted the negative effects that generational conflicts may have on worker productivity. In the US and the UK, generational conflicts have been connected to decreased workplace productivity, according to a PR Newswire study.

Work smarter, not harder: How automation can drive workforce efficiency

Hard work is always a key ingredient to success, regardless of industry. However, it is easy to fall in love with the grind, forgetting that there may be new ways to make the job easier. Given the importance of workforce efficiency in today’s competitive landscape, it is wise to leverage available technology for the workplace. One popular way successful businesses and teams do this is by using automation technology.

The impact of office design on workplace efficiency

The physical workspace’s layout has a big impact on employees’ well-being, output, and overall company performance. Workplace performance is greatly enhanced by office space design in today’s cutthroat business climate. This article explores the relationship between workplace productivity and office design, proposing creative ideas, assessing the psychological impacts, and offering helpful implementation suggestions.

How to align your organizational structure with your company goals

You know your company’s vision and goals — and you have all of the ambition and enthusiasm you need to make them a reality. But do you have the right people? Goals are nothing but a pipe dream if your organization doesn’t have the right skills, knowledge, and capacity to take action on them. Unfortunately, this is where a lot of companies fall short, with 90% of organizations failing to execute their strategies successfully. Why?

Automating Revenue Forecasting with Scoro

In this demo, Bradley will guide you through the automated revenue forecasting process in Scoro and show you how to make manual adjustments for a more reliable forecast. We’ll show you how to: Automate your revenue forecast and keep it up to date Accurately tie revenue to project plans Leverage your pipeline to predict future income.

8 Best Time Management Systems - Have a Look!

“Time is money”, but difficult to manage. But it is easier to cope with a time management system. If you are wasting time, you are at a loss; subsequently, your business is at a loss. Therefore, you must take the time seriously and complete your task within the given time. Many business deals are taken back due to the delay in project submission. Hence, organizations understand the value of time and the importance of a time management system. Companies train their employees to manage time.

7 causes of content calendar chaos-and how to solve them

Discover seven common content calendar management challenges—and their solutions—to effectively transform your content creation process from chaos to clarity. From insightful blog posts to engaging social media campaigns, every piece of content your brand creates serves as a cornerstone of its identity. But the more your organization creates, the more complex the task of managing your content calendar becomes. If you’re facing content chaos, you’re not alone.

An end to end demo of an integrated Atlassian toolchain | The Developer's Edge | Atlassian

Explore a comprehensive demonstration of development work utilizing an integrated Atlassian toolchain. Gain knowledge on how Atlassian products, including Jira Software, Bitbucket, Compass and Confluence collaborate with partners like CircleCI and LaunchDarkly to provide developers with enhanced capabilities.

Seamless Jira Cards Integration in Miro: Enhance Your Project Management

Transform your project management approach with the seamless integration of Jira cards in Miro! This tutorial is a deep dive into connecting Jira to Miro, designed to streamline your workflow and bring a new level of efficiency to your projects. Whether you're a beginner or looking to use Miro like a pro, these tips and tricks will unlock new potentials in your collaborative efforts.