In 2023, the success of ChatGPT and other generative artificial intelligence (AI) tools accelerated the IT service management (ITSM) and wider business interest in AI. Consequently, it’s hard to talk or read about ITSM these days without mentioning AI and how it will revolutionise organisations’ IT service delivery and support capabilities.

In the midst of winter, while many resolutions may fade, at Element we remain steadfast in our commitment to excellence. In our latest ESS release (24.02), we've been laser-focused on improving our installation process for customers who self-host their servers. Below we unveil the latest updates and stories from behind the scenes.

The word ‘performance’ has a few meanings. It can refer to artistic displays put on by actors and musicians, or—more generally—how a person carries out an action. In the workplace, employee performance is defined by how well a staff member meets the responsibilities of their role and adheres to a company’s values and standards.

Wallboard software plays a crucial role for organizations who want to communicate with people in physical spaces. Wallboards allow businesses to display content dynamically on digital screens – these include corporate announcements, performance metrics and KPIs, news feeds and social media updates. This guide aims to provide a comprehensive overview of wallboard software, including its features, benefits, and how to choose the right solution for your organization.

In modern workplaces, optimizing team performance is crucial for achieving business success. For managers seeking practical solutions to track and improve employee productivity, a productivity tracker emerges as an indispensable tool. In this guide, we dive into the advanced aspects of productivity tracking, offering actionable insights for managers aiming to foster a culture of transparency, responsibility, and continuous improvement.

Whether it’s an office or home security is the priority and in business, data is gold, planning is gold and your product is gold, and securing that kind of data is one of the most important things. Most organizations today use various innovative methods to enhance the productivity of the whole organization’s cyber security measures like a shield.