In the increasingly complex landscape of work, employees need to be able to connect with each other and access the information and tools they need to do their best work without friction. Technology is the missing link. An outstanding workplace technology experience unlocks a truly exceptional overall experience for employees — no matter how or where they work. That is the crux of our research for the State of the Intranet and Future of Employee Technology report.

Building a secure IT environment within the context of an IT Service Management (ITSM) framework requires a strategic approach that integrates both security and customer service management best practices. Implementing critical security controls is essential to safeguard data, systems, and services from potential threats while ensuring the smooth and efficient delivery of IT services.

August was an incredible month for Miroverse! We published over 160 new templates, each offering fresh, innovative solutions for the community.

For software companies, competition is greater than ever and customers have many options to choose from. To stand out, your business must not only meet the growing demands of customers, but also make them feel valued and understood. Personalizing your platform drives loyalty and builds strong relationships, taking your business to the next level against the competition.

Website speed plays a vital role for every business. Beyond improving the user experience, search engines also give higher rankings to websites that load. Picking an exemplary hosting service is one of the best ways to speed up your website. This article will guide you through the process of choosing the best hosting option for your needs, including a comparison of Shared vs. VPS hosting to help optimize your website's speed.

New data shows workers waste up to 40 hours a year due to confusing emails and chats.

It’s easy to find payroll software for Mac. For example, Capterra — a popular online review platform where you can find and compare software — features over 140 options for payroll software for Mac devices. What’s more important is finding payroll software that meets your specific business needs and the features you want when running payroll.

GetApp, a company that helps businesses navigate the software buying journey, featured Buddy Punch in its Top Future Workforce Tools for 2023 list. The list consists of products from a mix of software categories relevant to small-business technology success. The categories are based on the expertise of GetApp’s research team and the assessment of user interest and market trends. Buddy Punch stood among the top-rated products with a rating of 4.8 (Out of 5).

Wondering how many project management software solutions are mainly in use today and need a handbook on them? You are on the right page. Efficiently managing projects is the only key to success and growth. Plus, given the circumstances of today, you need some software or tool of some kind for this task. You still can manage projects without project management apps. However, it would be at an expense. Moreover, it will be complex, time-consuming, and confusing, and tracking the progress will be hard.

In the modern business landscape, technology is pivotal in how teams communicate and collaborate. As businesses shift to digital platforms, the need for effective communication becomes more critical than ever. Remote teams, digital workflows, and tech-driven collaboration have reshaped how companies operate, making clear communication a priority. Visual content is one of the most overlooked but essential factors in this change in communication.

The concept of customer experience has become one of the main focuses of customer-facing teams, and for good reason. The customer experience is at the forefront of everything a company does for its customers, whether it’s the products and services they provide or the simple, everyday interactions between them. Concepts like customer-centricity and being customer-first are now at the forefront of a pioneering spirit in customer support and related fields, yet many companies are still falling behind.