How to facilitate meetings that are worth everyone’s time and help you accomplish your goals.

We recently sat down with AI expert Christina Kucek, Executive Director of Intelligence Automation at CAI, to talk about the myriad ways artificial intelligence is shaping the employee experience (EX), what to consider when implementing AI in the workplace, and lots more.

Supply chain management, a vital component of any company, may have a big influence on general profitability and productivity. In the very competitive and fast-paced business world of today, businesses are always seeking methods to enhance their supply chain processes and gain a competitive advantage. Using technology to this end is one of the best approaches.

Fresh ways to turn your workplace woes into longer-term wins.

The options for what you can create in Miro are nearly limitless. Wondering where to get started? We’ve rounded up 10 of our best and most popular Miro templates along with related Miro board examples from our community templates gallery, Miroverse. Check out these templates and examples to see how our users treat templates as launch pads for their own creative, unique, and customized boards.

Citizеn еngagеmеnt mеans еvеryonе has a say in decisions that affect thеm. And, in any democracy, it’s important for people to be involved in how things are run. Now, with technology, it's еasiеr than еvеr for pеoplе to gеt involvеd.

In today's fast-paced business environment, efficiency and productivity are paramount. Companies are constantly seeking innovative ways to enhance team performance and streamline operations. One such innovation is the implementation of time-tracking tools. These tools have become indispensable in modern workspaces, offering numerous benefits beyond simply keeping track of hours worked.

If your work requires you to create diagrams, you might be familiar with draw.io (also diagrams.net), an open-source, web-based diagramming tool offering complex and niche diagrams: network diagrams, server rack diagrams, floor plans, and more. You might also use Miro, an innovation workspace that lets you virtually collaborate with colleagues on a variety of tasks and projects — whether it’s brainstorming, planning, designing, or building the next big thing.

In our most recent version of ESS 24.05 we’re pleased to offer a Windows MSI (Microsoft Installer) build of Element Desktop. Many larger customers prefer MSI files for software installation. They can automate deployments across many devices, ensuring consistency and reducing manual effort. As well as MSI builds we’ve also enhanced the way our message notifications work for all users. And we’ve improved Group Sync: our advanced identity and access management tool for IT administrators.

In today’s ever-evolving work landscape, remote teams are becoming increasingly common. With numerous advantages, such as flexibility and access to global talent, remote work has transformed how we collaborate and achieve our goals. But how can we ensure that our remote teams remain engaged, motivated, and productive? The answer lies in effective communication, trust-building, and engaging team-building activities.

A CRM strategy is a company-wide plan to increase revenue and improve customer relationships using specific actions and technology. In this piece, we teach you how to build a CRM strategy with the use of CRM software. CRM software helps teams turn strategy into action by consolidating data. It also helps teams improve existing CRM strategies to better meet customer needs. In business-to-consumer (B2C) companies, the buyer journey is paramount. Happy customers are loyal to brands they love.

A burndown chart is a graph that represents the work left to do versus the time it takes to complete it. It can be especially useful for teams working in sprints, as it can effectively show whether your deadlines are able to be met along the way. Find out how to create your own burndown chart. You start your Monday off with a sprint meeting. You find out there was an issue with development, which could set you back a couple of days. You wonder, is there even enough time to get it all done by next week?

Technical diagramming tools help engineers and other IT workers visually represent systems, infrastructures, and complex interactions. These diagrams can help to optimize cloud performance and, in turn, ship products and services more efficiently. But not all diagramming tools were created equal. Some tools have a limited library of shapes and symbols, make it difficult to collaborate or communicate with team members, or require a separate tool for exporting and sharing work.

Level up your internal communications game with actionable findings from Simpplr’s 2024 State of Internal Communications Report. Get practical tips and best practices — from how to position IC as a strategic advantage to secure more budget to using artificial intelligence to do more with less.

In today's fiercely competitive business world, attracting and retaining customers is no simple feat. Companies that fail to grasp the value of providing a smooth and efficient customer experience (CX) run the risk of losing out to rivals who understand that good service is defined by the customer and not the company. Nearly 66% of organizations that focus on customer experience report higher retention rates.

This month we’re thrilled to share several powerful updates that will amplify your planning, collaboration, and user experience. An enhanced Planner app, smarter Azure DevOps integration, and AI-powered alt text suggestions: These updates and more were designed to streamline your workflow and boost productivity. Not to mention we have three accessibility updates to improve how assistive technology works with Miro, helping to ensure everyone can experience the Miro magic.

Fiedler’s Contingency Theory states that, for a leader to be effective, their leadership style must fit the situation. Using this model, you’ll identify your own leadership style, assess the situation that requires leadership, and determine whether you’re the right leader. In this piece, we further break down the theory, teach you how to apply it to become a better leader, and provide examples of the theory in action.

With the rise of remote and hybrid work, many of the things that were long held dear by companies, such as cohesiveness, loyalty, and a chain of command have all started coming apart, with massive long-term ramifications. This is because the traditional ethos of internal communication, which involved memos and emails, is no longer befitting this new age, bringing forth a string of new apps and solutions to pick up the slack “pun intended!” First up, why bother with communication tools at all?

It’s not always obvious what kills your productivity or even goes beyond that to become a part of toxic productivity. According to a CareerBuilder survey, about 75 percent of employers say that more than two hours of efficient work are lost every day. It may get difficult to strike the balance between creating a collaborative environment and respecting the need for focus. Sometimes, the balance is disrupted so much that it leads employees toward toxic productivity.

Effective communication between the police and the public is fundamental to maintaining community safety and fostering trust. However, traditional channels of communication, such as calls or in-person meetings, present challenges like long wait times and restricted accessibility. Considering these problems, law enforcement agencies have begun integrating modern means of communication, including live chat, to revolutionize communication with the public.

Last week, Meta announced that it was deprecating Workplace, its all-in-one communication platform and first-ever B2B SaaS offering. Since the announcement, many companies — including Simpplr— have presented themselves as candidates to replace Workplace. Understandably, there are many businesses out there that rely on Workplace that will now be looking for an alternative platform.

Last week, Slack’s users realized that under the company’s terms of service, their private data could be used to train artificial-intelligence models. This came as a shock: chat messages convey sensitive company data, and LLMs(large language models, the category of AI models that includes ChatGPT) are known to leak the data they are trained on.

Why should B2B companies care about customer engagement on their collaboration platforms? Well, the truth is that the efficiency of internal tools is directly influenced by how engaging they are for users. Simply put, a platform that's easy and enjoyable to use encourages frequent use and deepens user investment - all of which are essential for any B2B enterprise aiming to thrive.

Management by objectives (MBO) is a strategic approach to increasing company performance by aligning company and team objectives. In this article, we’ll explain how the MBO process works and some pros and cons of using the MBO model. The idiom “It takes a village” refers to the idea that success stems from collaboration. As a project manager, you experience this firsthand. You rely on your village—or your team—to complete projects.

Inefficient processes carry a big price tag for businesses. Formstack’s State of Digital Maturity report found that 51% of U.S. workers spend at least two hours a day on repetitive or inefficient tasks. That translates into an estimated $14,560 per employee per year that could be invested in growth. One of the best tools for streamlining efficiencies (and banishing inefficiencies) is a process map.

Bummed about Meta’s recent announcement that it’s shuttering Workplace and recommending Workvivo as an alternative? Don’t be. While it might feel like the impending shutdown leaves you in a lurch, you don’t have to go from bad to worse. This is an opportunity to upgrade to a No. 1 intranet platform purposefully designed to enhance the employee experience.

Strong and authentic leadership qualities are valuable in every role and at any stage of employment. Even if you are not yet in a managerial role, you can explore ways to demonstrate your leadership skills inside your firm. Being a team leader is one method to exhibit leadership abilities early in your career.

If your organization uses Miro, you might already know that it’s a user-friendly, intuitive workspace where you and your colleagues can collaborate, brainstorm, manage projects, give presentations, and more. But did you know you can also use Miro to build org charts? In this post, we’ll share several ready-made org chart templates that will save your organization time as you plan for the future.

Whether a developer is maintaining an existing product or building a new one, they’re likely not doing it in a silo. From teammates to designers and product managers, there can be many stakeholders for even just a small feature change. That’s why it’s so important to have a software architecture diagram: a source of truth that outlines your software’s structure and the relationship between its different components.

Mattermost is at the forefront of providing a seamless platform for teams to connect and collaborate. Our AI assistant, Mattermost AI Copilot, has already proven invaluable, automating tasks and answering questions with conversational ease. But we’re envisioning a world where Copilot can do more than just chat. Today, we’re exploring an experimental fork of the Mattermost AI Copilot in a cloud demo environment.

In the fast-paced world of technological growth, where invention drives progress, the government and private sector organizations must collaborate. By collaborating, these industries have the potential to create a future where technology progress is easily matched with the needs of people, companies, and society at large. One such example of collaboration is Brazil.

How to de-clutter your calendar and regain control of your workday.

Today’s business leaders agree that innovation is critical to survival. But fewer than 10% of companies report being satisfied with their innovation performance. If you want the advantage, you have to be speedy and agile. That’s why Miro and Microsoft are joining forces to give users the tools they need to streamline complex workflows and deliver innovative products and services to the global market.

In December 1921, industrial psychologists Lillian Gilbreth and Frank Bunker Gilbreth presented a new model for problem solving to the American Society of Mechanical Engineers in New York City. Their “process chart” — known today as a flowchart — is a method of visualizing a process in order to improve it.

Editor’s note: This was originally published on Slack’s engineering blog. At Slack, we’ve long been conservative technologists. In other words, when we invest in leveraging a new category of infrastructure, we do it rigorously. We’ve done this since we debuted machine learning-powered features in 2016, and we’ve developed a robust process and skilled team in the space.

Story points are an estimation technique used in Agile project management methodologies to help your team scope the effort required to complete a task. Story points account for factors like task complexity and uncertainty, which makes them more accurate than other estimation techniques such as time-based estimation. Estimating story points may sound complicated, but we’ve got you covered—we’ve broken down the process into six simple steps.

For non-developers, AI can seem like a black box. The concept of AI prompting sends a chill down our spines, especially when we’re bombarded with complicated examples and techniques. Multi-agent prompting? Prompt chaining? ReAct prompting? Sounds too much like the CompSci 101 course we failed in college. But according to Ethan DeWaal, Asana’s AI Program Manager, AI prompting doesn’t have to be complicated.

We recently heard from some in the Slack community that our published privacy principles weren’t clear enough and could create misunderstandings about how we use customer data in Slack. We value the feedback, and as we looked at the language on our website, we realised that they were right. We could have done a better job of explaining our approach, especially regarding the differences in how data is used for traditional machine learning (ML) models and in generative AI.

Accessibility is not just a mere add-on, but a defining facet of Rocket.Chat. In order to ensure no one is left behind in the digital dialogue, we’ve made our platform easier to use and more accessible in this latest version. We firmly believe that communication shouldn't discriminate; it should be made accessible to everyone, taking into account differing technical competencies and physical capabilities. As we move into the second quarter of the year, we keep up the pace.

When brands produce great content, their audience keeps coming back for more. In this article, learn how to create a successful content marketing strategy that keeps your audience engaged. Content marketing isn’t just nice to have—it’s a necessity. Ninety percent of marketers incorporate content into their strategy, and that number is growing. Research projects that the content marketing industry will be worth $600 billion in 2024, a significant uptick from previous years.

AI’s starring role in workplace transformation is now undeniable. CEOs everywhere are asking senior leaders to create strategies for maximum AI impact, while frontline managers and their teams must navigate rolling out this new reality. AI feels like an imperative within all corners of the org chart. Eager to dig deeper, we turned to the latest research from Asana’s Work Innovation Lab, a think tank developing human-centered, cutting-edge research to help businesses evolve.

At their core, government agencies function to deliver effective public services to the citizens. Its services and programs help people meet basic needs, respond to crises, address health and public safety concerns, and grow economically. The quality of these services plays a crucial role in shaping public trust. Whether it is about paying taxes or renewing a license, citizens expect transparent pathways, responsive services, and easily accessible citizen service platforms.

In fast-paced workplaces, it’s easy to assume that the loudest, most outgoing voices always have the best ideas. This assumption, however, overlooks the dangers of extrovert bias — the subtle (and often unintentional) tendency to favor the contributions of more vocal team members over those with quieter personalities. Extrovert bias imperils innovation by creating missed opportunities for breakthroughs. This leads to homogeneous solutions and can drive away valuable talent.

The server-side key backup is an encrypted copy of your Matrix client’s message keys, securely stored on your Matrix homeserver. To ensure those keys can only ever be accessed by you, they are encrypted on your device, with a key that’s kept only on your devices and known as the backup key. In order to use your backup, you must have access to either.

Slack has enabled small businesses around the world to do more with less. From delivering world-class customer experiences to centralising communication with internal teams and external partners, Slack has helped teams everywhere to make the most of every resource. The bottom line? Small businesses rely on Slack to power their operations and grow their business at scale.

Unlike verbal or word-based thinking, which is sequential and linear, visual thinking uses imagery and spatial representation to organize information. For visual thinkers, this way of laying out information sparks creativity and imagination, as it helps them comprehend concepts, identify new patterns, and make connections.

Emails play an essential role in any company. They allow us to connect with people all around the world, promote our products and services, share vital information, and collaborate on projects. Regular email services, on the other hand, are notoriously unreliable and vulnerable to security breaches. This is why people and companies are always looking for safer and better solutions.

Clear and accessible government communication is key to building trust and transparency between the government and its citizens. It empowers citizens by keeping them informed about policies, initiatives, and decisions, fostering a more educated and engaged society. However, accomplishing these purposes on a large scale presents a major challenge regarding compliance, security, and interoperability.

While sprint planning tools aim to streamline the planning process and enhance collaboration, they can also introduce challenges. Some tools lack flexibility, forcing teams to adapt their practices to fit the tool rather than supporting their preferred way of working. A lack of customization options can also hinder the effectiveness of these tools, leading to outdated data, information silos, and the need for workarounds. The result is poorly defined plans and wasted time.

Conducting a feasibility study is an important step in successful project management. By evaluating the viability of a proposed project, a feasibility study helps you identify potential challenges and opportunities, ensuring you make informed decisions. In this guide, we’ll walk you through how to conduct a feasibility study with practical templates and real-world examples, designed for project managers seeking to optimize their project planning process.

The EU parliament has approved its AI act, the world’s first recognized set of rules designed to regulate this technology. Under the act, AI solutions will be divided into risk categories, including an ‘unacceptable’ tier that will see models that pose systemic risk banned. The bill will come into force 12 months after it is made law and is subject to formal approval from ministers of EU member states.

If your team has ever had trouble getting a project off the ground, or getting a timely status update, or getting work done by deadline, or all of the above, take heart. You’re not alone. Managing projects is hard work. Really hard. But it’s also critical work that can either make or break your team’s ability to hit goals. Enter project management software.

Prioritizing core relationships among employees, managers, co-workers, and the organization fosters engagement, productivity, and shared success.

If you’re a software engineer who uses Miro, you might know that Miro is a great tool for retrospectives, sprint planning, and other software development practices. But did you know you can also use Miro to build UML diagrams? In this post, we’ll share several ready-made UML diagramming templates that will inspire, save you time, and help you build the next big thing.

What are three words that come to mind when you hear the word “innovation?” That’s exactly what we asked a dozen enterprise product leaders when conducting interviews with them earlier this year. Their answers — which included words like complexity, consumer, transformation, and fun — show just how unique and varied perspectives on innovation can be.

Did you know the importance of communication in the workplace? Communication is the strong element that holds teams together and allows businesses to function smoothly. Whether it's a quick chat with a colleague or a formal presentation with the whole team, the way we communicate can have a significant impact on our professional success and the overall work environment. Let's explore how effective communication can influence businesses, customers, and the well-being of employees.

Quality assurance engineers use manual and automatic tools to test code architecture and ensure that the software's framework is reliable and functional as is and when scaled. QA experts are in demand, especially in certain industries like fintech, medicine, finance, and tech. In today's world, quality assurance has become an essential system and must be integrated with the wider software development framework. If you want to become a QA engineer, the first step is to create a QA tester career path.

Utilization rate is the measure of available time used for billable work, expressed as a percentage. You can determine utilization rate by dividing a team member’s total number of billed hours by the total hours they have available. In this piece, we’ll explain how to calculate utilization rates and discuss ways to reduce work about work and improve these rates across your team.

We're thrilled to announce the latest long-term support (LTS) release of Element Server Suite. This release represents a significant leap forward, especially for some of our larger customers who are using our previous LTS release of ESS which came out in October last year. This release focuses on enhanced reliability, new features, crucial bug fixes and improved security measures. Let's delve into the highlights brought to the table in this version.

The benefits to employee wellbeing are obvious – but the well-intentioned laws could backfire. Here’s what leaders need to know.

By providing access to vast amounts of data and increasing computational power, AI and machine learning are changing how we work. In product development, this new technology is creating an opportunity for Agile teams to overcome the limitations of traditional processes and instead focus on more meaningful work.

In today’s workplace, casually strolling over to a coworker’s desk for project discussions is becoming rare. Instead, real-time interactions are being replaced by asynchronous communication methods. Even in the office, colleagues are often occupied and prefer messages through chat platforms. This shift towards asynchronous communication allows remote employees to stay connected without missing critical discussions happening in the office.

Social media audits are an easy way to keep track of your social media accounts. Generally, it’s best to review your accounts quarterly; however, you can choose a frequency that best fits your company’s goals. Below, get the seven key steps to complete a social media audit, plus a free template to keep all of the information in one place. Social media is the place to market your business and reach your customers far and wide.

As a Confluence user, you know the power of collaboration. Sharing information, ideas, and projects creates a work environment where everyone can contribute to the greater whole. And more and more people are concerned with creating collaborative work environments. As the Harvard Business Review put it, “Collaboration is taking over the workplace.” We’ve built Confluence to be the place for your team’s work, documents, and ideas, so that everyone can be on the same page.

Memos, post-its, endless meetings: these are a few of the ways you can slow down team productivity. You’re often much better off communicating ideas quickly and simply with diagrams. There are several great Confluence add-ons that help you easily create beautiful diagrams, including Confluence Diagramming by Creately, Gliffy, and Graphviz — that are intuitive, fast, and smart. They take care of creating and embedding simple, easy-to-use diagrams, so you can focus on what matters to you.

Ash Maurya is the acclaimed author of Running Lean and Scaling Lean. In 2009, a significant realization about the importance of developing products to meet real needs led him to the Lean Startup movement, which was pioneered by Eric Ries and Steve Blank. From there, Ash created several business modeling tools, including the Lean Canvas, Traction Roadmap, and Customer Forces Canvas. Today, his frameworks and methodologies are used by over a million people globally through his company, LEANSTACK.

Well-being and work-life balance are top priorities for today’s workforce. A competitive employee benefits package is a must for retaining happy, healthy and productive workers. And you’ll need a seamless way to share those benefits — no matter how or where employees work.

In the realm of website design, aesthetics often steal the spotlight, with discussions revolving around visual appeal, color schemes, and typography. However, exceptional website design goes beyond mere aesthetics—it seamlessly integrates functionality and usability to create engaging and effective digital experiences for users. In this article, we delve into the critical role of functionality and usability in website design, exploring how they contribute to creating exceptional digital experiences.

Geofencing technology has gained popularity in recent times, offering businesses ways to engage with their target audience. By creating boundaries around locations, geofencing enables personalized and location-based marketing strategies.

In an age where facts breaches and cyber threats loom massive, safeguarding touchy statistics stored in database services is paramount for companies throughout all sectors. Whether it's purchaser records, economic information, or highbrow belongings, the outcomes of a statistics breach may be devastating, ranging from economic loss to irreparable damage to popularity.

The long-held popular theory that learning styles help us consume and retain information isn’t backed by evidence. Here’s what modern education experts recommend instead to help adult learners succeed.

April has delivered, bringing us over 190 incredible new templates. Below, we’ll shine a spotlight on the brilliant creators who’ve made this month one to remember. Let’s show them some love and support for their outstanding contributions to Miroverse in April! 💛