Today, software development teams are facing increasing pressure to deliver more, faster—even in the face of increasing technical complexity. In fact, two of the biggest challenges reported in a recent survey of software developers were an inability to keep pace with innovations in developer tools (27.7%) and a struggle to manage workloads (26.2%). The software development life cycle is complex, and blends both people and product management and technical work.

As service providers continuously look for ways to optimize their operations and deliver superior value to their clients, one critical metric remains top of mind – the return on investment (ROI), particularly the time it takes to achieve this return—referred to as time-to-value.

Attention please, Wire users! Our team is excited to announce a major navigational overhaul to our webapp client. This latest update brings a fresh look and new features; giving you a productivity boost for when the summer heat slows you down. Our old navigation is a relic from times past; it can feel messy and confusing, particularly for new users. Our primary goal with these changes is to simplify and standardize the app by making important flows and actions easier to access.

Employee recognition goes beyond a kind gesture—it’s essential for a business’s profitability and smooth operation. Acknowledging employees is not only courteous but also crucial for a successful and thriving company. A company’s culture that is built on gratitude for its workers encourages morale, productivity, and loyalty.

Anyone who’s ever even dabbled in project management knows that it can feel a lot like juggling. But does it ever feel like you’re juggling people, not balls? Resource allocation sits somewhere between project and program management, recognizing that many projects (and most IT projects) rely on specialists, shared resources who get juggled between projects.

How well and how quickly a business grows depends on how engaged its employees are. When employees are involved, motivated, and productive, they do better work and are more likely to stay with the company. This article goes into great detail about the most important parts of an employee engagement strategy, such as setting goals, evaluating performance, designing initiatives, putting them into action, and keeping an eye on things.

The age-old adage, “The early bird gets the worm,” perfectly describes the state of the business landscape today. Competition is fierce and every little advantage can mean the difference between coming out on top or falling behind. Ensuring your teams are as productive as they can be is one way to get ahead, and that is where Open Source Productivity Software comes in. While there are several types to choose from, opting for open-source has its upsides.

Low response times, the inability to answer routine inquiries, and the lack of a single platform for customer data are the biggest challenges to excellent customer service. When your customer support agents at call centers are unable to give accurate responses to customers looking for assistance, you need to employ data-driven approaches and adequate training to address their knowledge gaps about the customer and your products.

Email marketing might be your thing if you’re looking for new ways to promote your business. It is an effective tool for forging connections and driving engagement that leads to sales. But, to achieve those goals, you must have a robust email marketing list. So how do you build an email list that works? You’re about to find out! Here are practical and actionable tips to follow.

‍ Government-to-citizen communication is a cornerstone of effective governance and is crucial for transparency, public trust, and civic engagement. However, governments frequently lag in digital innovation, struggling to meet the high expectations of tech-savvy citizens. Salesforce's 2023 Connected Government Report found that while 87% of citizens confirm that a great digital experience would increase their trust in government, only 35% are satisfied with current digital services.