Teams | Collaboration | Customer Service | Project Management

Latest News

Companies boost profits by reducing employee burnout

At a time when companies are being held increasingly responsible for the health of their employees, a groundbreaking study from Belgium shows that putting the health and happiness of employees first is not only the right thing to do but also good for business. More and more people are missing work or getting burned out because of sadness. As a result, businesses are realizing that it makes financial sense to boost mental health care.

What is an Independent Contractor Agreement? [Sample Template]

Businesses thrive and succeed because they know how to utilize collaboration. There are situations where a project or a task requires a specialized skill or expertise beyond the in-house team. This is where independent contractors come in very helpful. To ensure a smooth and fruitful working relationship with this third-party provider, a well-drafted contractor agreement is crucial. This guide dives into the essential aspects of contractor agreements, exploring their benefits and components.

How to Integrate Shopify & Zendesk for real-time reporting

If you're an ecommerce business who also uses Zendesk to manage your customer support function, then you may have thought about different ways you can integrate the two platforms. And you wouldn’t be alone. The more ways you can find to integrate and streamline these two platforms, the more time you are going to save as a business. In this article we explore how you can build real-time KPI dashboards that display data from Shopify and Zendesk, so you can stay on top of your customer experience.

How to Control Development Costs: Strategies for Cost Management in 2024

Mobile applications are becoming an essential tool for companies and entrepreneurs. They may create new income streams, improve consumer engagement, and streamline processes. But knowing the costs involved in mobile app development before jumping in headlong is essential to the success of a project. This article examines the variables that affect how much does an app costs and provides advice on how to control them.

The growing demand for moral leadership in today's business world

In an era marked by rapid transformations in workplace dynamics, there is a resonant and clear call from employees for moral leadership from the highest levels of management. The growing demand for leaders who prioritize principles, values, and collective well-being above personal gains represents a significant paradigm shift in expectations from CEOs and managers, far beyond a transient trend.

Embracing Change: Fusing AI and Workflow Automation

Knowledge workers, hired for their creativity and high level critical thinking, currently find themselves losing time to routine tasks. With 41% of their day devoted to these activities, the global workforce is in dire need of a solution that frees knowledge workers from mundane, time-consuming tasks. This is where artificial intelligence (AI) and workflow automation shine.

Learn the basics of For Loops in flowcharts: A programmer's guide

When it comes to building an application that’s scalable and performant, it’s important to remember that humans are fallible — sometimes systems are too complex to keep in one’s head. And that’s okay! To stay organized and ultimately meet modern demand, it’s essential to have documentation that helps you visualize these systems.

Federal zero trust strategy: are you ready?

Federal agencies deal with sensitive data and critical infrastructure while executing their public functions. They are naturally vulnerable to malicious attacks and data breaches. While strategic use of technology and cloud-based systems is important to delivering their mission, security monitoring is crucial. The federal zero-trust strategy calls for a holistic approach to protecting data and systems. Doing so helps mitigate safety concerns and service disruptions.