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onedesk

Use AI to Improve Customer Support

Mar 27, 2024 By Erin Richardson In OneDesk
Generative AI tools such as ChatGPT, have been a popular topic lately. Many businesses and clients are experimenting and exploring the use cases of how AI can be used in their industry. For instance, AI can be used for customer support by integrating it into ticketing and chat features. If you’re not already sold on the idea of using AI, let’s consider some of the uses and benefits of using AI for customer support processes.
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troop messenger

How Technology Enables Precise Communication and Coordination in the Defense Industry

Mar 27, 2024 By Archana Dasa In Troop Messenger
In the high-stakes defense sector, where the margin for error is razor-thin, communication is everything. Imagine coordinating over 1.3 million active-duty personnel across the globe. That's the reality for the United States, home to one of the world's largest military forces. This sheer size underscores the need for seamless communication. It's about ensuring messages are sent, clear, received, and correctly understood, no matter the circumstances.
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monitask

Is It Legal for Your Employer to Cut YourPay? Understanding Your Rights and Employers' Restrictions

Mar 27, 2024 By Thomas Simon In Monitask
The terms of an employee’s compensation are typically outlined in a contractual agreement at the start of employment. This contract serves as a binding document between the employer and the employee, detailing the pay rate, job responsibilities, and other employment conditions. It’s crucial for employees to understand that any reduction in pay requires a modification of the original contract, which typically necessitates mutual consent.
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DeskTrack

9 Benefits of Using a Time Tracker in a Remote Team

Mar 27, 2024 By DeskTrack In DeskTrack
In the current technological scenario, the hiring of remote teams to complete tasks and projects has become a trend. It gives employees the flexibility to work efficiently from anywhere. However, this flexibility can sometimes cross boundaries, which results in the team not delivering the project on time or taking certain un-needed liberties. However, due to good time tracker applications, monitoring, tracking, and managing remote staff has become easier.
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miro

What's New: What we launched in March 2024

Mar 27, 2024 By Stephanie Dilley In Miro
In case you missed it, a couple weeks ago we hosted this year’s first What’s New webinar. Check it out on demand to hear directly from our Product Marketing team who dove into new updates, feature glow-ups, and demos. Once you’re caught up, take a look at all the new releases from this past month that will help you build, iterate, and design faster with Miro. This includes new visual cues to comment bubbles that make it easier to have contextual conversations.
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teamwork

7 cutting-edge tools for financial advisors

Mar 27, 2024 By Ben Brigden In Teamwork
Financial professionals rely on financial planning tools and software to work efficiently and accurately. Some of these tools are as old as the PC itself, while a new generation of financial services tools is also competing for your attention. But with so many of these tools offering wide-ranging, overlapping feature sets, choosing the right mix of tools is a time-consuming process for investment advisors.
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DeskTrack

9 Smart Ways to Track Computer Usage in 2024

Mar 27, 2024 By DeskTrack In DeskTrack
With the advances in technology over the years and various developments in the tech industry, the working decorum has also significantly changed. Nowadays, smart work is the key and thus you also need smart tracking with Computer Monitoring Software for your employees. In this blog, we will tell you 9 smart ways to track computer usage in 2024.
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geckoboard

How to set up monday.com reports and alerts in Slack

Mar 27, 2024 By Sam Gane In Geckoboard
If your team uses both monday.com and Slack then it’s likely you’ve tried their native integration for managing activity between the two channels. But what about reporting on the overall performance of your team with data from monday.com? When working on goals that extend further than individual tasks it can be helpful to have a holistic view of monday.com activity in a report.
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insightful

How Do Employers Track Remote Workers? A Guide to Monitoring Employees Working from Home

Mar 27, 2024 By Kendra Gaffin In Insightful
How do employers track remote workers? This is an often asked question, and to answer it, this text explores the most effective and relied-upon strategies for monitoring remote employees. Learn how to ensure productivity and maintain a healthy work culture in remote teams. Find out more about the necessity of monitoring, key metrics to watch, technologies used for tracking, and best practices for implementing monitoring software while balancing autonomy and surveillance.
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