We at Miro are thrilled to be included in Okta’s Businesses at Work 2024 report. Leveraging anonymized data from nearly 19,000 global customers, this annual report provides one of the most comprehensive windows into app use within enterprises — and even serves as a bellwether of future usage.

For organisations using Atlassian’s Jira project management tool, enlisting expert Jira contractors is often essential for maximising productivity and return on investment. Any tool under the Atlassian umbrella can benefit by having the input and expertise of a specialist in tow, but integrating Jira across an organisation is easier said than done.

There has never been a more noticeable movement toward remote and hybrid work arrangements in the quickly changing work environment of today. According to a LinkedIn survey, a startling 45% of employment positions published in the UK in August 2023 were for hybrid roles. This shift has sparked conversations about operational effectiveness and productivity, but cybersecurity in a distributed office environment is an equally important issue that has to be addressed.

448 Keeping an eye on your employee performance is very important to gain insights into how well the task is being completed and how efficiently the team is working. This is where an employee performance tracking system comes into play. An employee performance tracking system can help you measure these outcomes easily and identify patterns in your team’s performance.

Explore the impact of process mining on workflow dynamics and operational efficiency. Learn how the data science technique uncovers workflow mysteries and empowers businesses to make data-driven improvements.

If you’re a Customer Support Manager using Aircall and Zendesk together, the chances are you need to regularly access data from both platforms. You need call metrics and ticketing metrics to monitor the performance of your team and manage workflows. But also, and probably most importantly, you need your team to see this data. Sharing individual performance motivates them and helps to encourage friendly competition. So can you access both in one place?

For Jana Beiswenger, Head of Business Program Management at Asana, work intake is hugely cross-functional. Her team focuses on business transformation—in other words, making Asana a more effective organization. To do that she needs to align teams around the right strategic programs and ensure Asana has enough resources to achieve business-critical goals. “My role is about creating the right focus holistically so we can execute as a team.

As businesses continue to grow, they need to consider the importance of self-care. Self-care is a term that covers a wide range of activities that promote your health and well-being. These activities can include relaxation techniques, healthy eating habits, getting enough sleep, and taking time for yourself. We’ll discuss the importance of self-care and how it affects business success. We’ll also outline self-care benefits for businesses and discuss how companies can achieve these benefits.

Welcome to the exciting world of customer experience (CX) and its significance for your business. Addressing customer journey pain points is key to attracting and retaining loyal customers. Customer experience management is the approach that allows you to create and optimize every interaction a customer has with your brand.