Imagine a place where every employee can find accurate answers to their IT questions and requests — a centralized hub where every service offered by the IT department is organized, described, and well-explained. This utopia within the IT Service Management (ITSM) world is known as the service catalog, and we're here to guide you in building one that is both effective and easy to navigate.

In today’s corporate competition, employee engagement stands as a critical differentiator. It’s not simply a feel-good metric but a strategic imperative directly impacting an organization’s bottom line. Incorporating employee performance into this equation further emphasizes its significance in driving success and sustainability.

AI has transformed every industry’s operational landscape in one way or another. AI construction software helps enhance safety measures and refine design accuracy, making it a cornerstone of modern construction methodologies. Most construction professionals consider AI essential for improving project outcomes and operational effectiveness through AI construction site monitoring and AI project management.

The 7-Minute Rule is a timekeeping guideline used by employers to round employee work time to the nearest quarter-hour. This rule is particularly relevant in payroll processing and ensures that minor discrepancies in clock-in and clock-out times are handled fairly.

Unlocking career development in IT can feel like an exciting adventure, full of opportunities to learn, grow, and connect with others. On the flip side, it can also be overwhelming due to the many possible paths, constantly evolving technologies, and high expectations. In this article, we're sharing expert advice straight from the pros on how to move forward in the IT world.

Microsoft Teams and Zoom are two of the top video conferencing tools we have today. They help organizations communicate and collaborate from anywhere at any time, ensuring a seamless, uninterrupted workflow. And as companies keep transitioning into hybrid or remote work, it’s only natural that the demand for tools like Microsoft Teams and Zoom continues to grow. But which app is best for your business?

Explore the twin challenges of overutilization and underutilization in the workplace. Learn how Insightful's comprehensive solution helps managers prevent burnout, boost engagement, and optimize workloads. Discover practical tips and real-world examples of successful implementation.

Salesforce finance teams use Slack for approvals, to speed up reporting and to work with external partners.

Finding out when employees feel most productive can benefit your business with improved productivity and efficiency. You can leverage their peak energy hours to get the most strategic work done in comparatively less time and with improved quality.

A company’s onboarding process can make or break a new hire’s performance. No one knows this better than Mike Jordan, Asana’s Head of Growth and Impact. With 20+ years of experience under his belt, Jordan helps Asana create the right frameworks to help every employee thrive. His team covers four main areas: Together, these areas make up the entire employee experience at Asana—including the company’s best-in-class onboarding program.