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Why Workstyle Analytics is an Absolute Must for Managing Remote Teams (& What Tools To Use)

Explore the world of workstyle analytics and discover how it revolutionizes remote team management. From boosting productivity to enhancing collaboration, uncover the benefits of cutting-edge remote employee time tracking software tailored for modern work environments.

Quality assurance in project management

What’s your definition of project success? Delivering a project on time and on budget, right? That answer gets us most of the way there, but it falls about 33% short. For a project to be successful, it needs three qualities, not two. In addition to being on time and on budget, the project also has to reach the level of quality necessary to fulfill the project objectives.

8 Best Aircall Apps & Integrations in 2024

Now valued at over $1 billion dollars, Aircall has charted an impressive path to growth. The cloud-based phone system is used by sales teams and customer service teams in over 17,000 companies worldwide With a growing customer base, it’s not surprising that the platform has also built up a thriving eco-system of third-party apps and integrations to help you get the most out of your Aircall subscription.

The request for quote (RFQ) process: A comprehensive guide

Everyone, everywhere, wants a good deal — and good quality. We want a bargain at the car lot, but not on a lemon that won’t survive the drive home. We don’t want to pay $20 for bananas at the grocery store, but we don’t want half-rotten ones swarmed by fruit flies either. We want good quality at the best price. In business, balancing price and quality can get complicated. The things we buy or contract for are complex and nuanced, and so are their procurement processes.

Tech Solutions Reshaping the Roofing Industry in 2024: Innovations and Efficiency Gains

The landscape of the roofing industry is undergoing a remarkable transformation, driven by a commitment to efficiency and sustainability. This evolution is marked by the adoption of groundbreaking innovations, including self-healing materials and advanced digital tools, heralding a new era for smarter and more resilient roofing solutions. Contractors now leverage sophisticated technologies, such as drones for aerial inspections and 3D modeling for unparalleled precision in measurements.

Navigating Workplace Rules: Insight intoDisciplinary Infractions and What TheyMean for Employees

Disciplinary actions in the workplace refer to measures taken by employers to address employee behaviors or performance issues that violate company policies or standards. These actions are designed to correct and prevent undesirable conduct, ensuring a productive and safe work environment. The process is not merely punitive; it also serves an educational purpose, aiming to guide employees back to acceptable standards of conduct.

Tekpon Selects Apploye as the Premier Time Tracking Software for Businesses in 2024

Efficient time management is crucial for success in today's fast-paced business environment. Businesses are constantly seeking ways to boost productivity and streamline operations. This has led to a growing demand for efficient time-tracking solutions. In response to this need, Tekpon, a prominent online marketplace for software solutions, has carefully selected the best time-tracking software for businesses in 2024. And one solution stands out: Apploye.

21 Fundamental KPIs In BPO Call Centre

How does BPO determine and weigh its metrics? Is it just by employing appropriate call centre KPIs, or is there more? Well, KPI, which stands for “Key performance indicators,” means measuring a company’s business’s development, performance, or position. Even though KPIs might vary from industry to industry, they are crucial to every business.

InvGate Renews SOC 2 Type II Certification

We’re pleased to announce that InvGate has recently renewed the SOC 2 Type II certification. This achievement shows our commitment to the industry’s best data protection and compliance practices. The SOC 2 standard was developed by the American Institute of Certified Public Accountants (AICPA). It consists of a third-party audit that evaluates how companies worldwide handle data privacy. Keep reading to learn how the renewal impacts you.

Innovate or Stagnate: Skyrocket Your BPO Efficiency with Strategic Synergy

Discover strategic synergy in BPO operations and Insightful's role in enhancing efficiency. Explore the challenges, solutions, and transformative impact of aligning goals, processes, and resources in the dynamic world of Business Process Outsourcing.