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A Complete Guide to Wallboard Software

Wallboard software plays a crucial role for organizations who want to communicate with people in physical spaces. Wallboards allow businesses to display content dynamically on digital screens – these include corporate announcements, performance metrics and KPIs, news feeds and social media updates. This guide aims to provide a comprehensive overview of wallboard software, including its features, benefits, and how to choose the right solution for your organization.

The Top Live Chat Software Trends to Expect in 2024

Live chat software has been a game changer for how businesses provide customer service. Gone are the days when getting help meant waiting endlessly on hold or sending an email and hoping for a quick response. With live chat, customers can get real-time support and answers at the click of a button. Years ago, live chat was just text conversations. Today, live chat has matured as a customer service platform, features, and capabilities have expanded remarkably.

What is employee performance and how can you influence it?

The word ‘performance’ has a few meanings. It can refer to artistic displays put on by actors and musicians, or—more generally—how a person carries out an action. In the workplace, employee performance is defined by how well a staff member meets the responsibilities of their role and adheres to a company’s values and standards.

Don't Overlook the Importance of Automation with All the AI Hype

In 2023, the success of ChatGPT and other generative artificial intelligence (AI) tools accelerated the IT service management (ITSM) and wider business interest in AI. Consequently, it’s hard to talk or read about ITSM these days without mentioning AI and how it will revolutionise organisations’ IT service delivery and support capabilities.

Vivantio's Double Triumph in G2's 2024 Best of Software Awards

Vivantio, a leading provider in the IT service management and customer service software sectors, is thrilled to announce its prestigious recognition in G2’s 2024 Best Software Awards. Not only did Vivantio secure a spot on the list for Best IT Management Software Products, but it also shone brightly among the Best Customer Service Products, underscoring our innovative solutions and unwavering commitment to excellence.

Measure and Improve Employee Performance with a Productivity Tracker

In modern workplaces, optimizing team performance is crucial for achieving business success. For managers seeking practical solutions to track and improve employee productivity, a productivity tracker emerges as an indispensable tool. In this guide, we dive into the advanced aspects of productivity tracking, offering actionable insights for managers aiming to foster a culture of transparency, responsibility, and continuous improvement.

Performance appraisals in the modern workplace

Performance reviews have a single, simple purpose: To help employees and organizations improve. The idea is that by systematically and periodically assessing an employee’s job performance against established expectations, managers can identify strengths, areas for improvement, and development opportunities. Performance reviews also contribute to compensation decisions, promotions and workforce planning. And for a while – at least the last century – the system worked.

Revolutionizing your workforce with an employee well-being strategy

Taking care of employees’ well-being and happiness should be a priority for modern companies. Over the past 4 years, employee satisfaction projects have increased by 20%. This suggests that companies are realizing they need to put money into these projects.