Teams | Collaboration | Customer Service | Project Management

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The Ultimate Showdown: Product Manager vs. Project Manager

Get ready to witness the epic clash between Product Manager and Project Manager – the titans of business and tech! In one corner, we have visionary product managers, armed with boundless creativity and market expertise. Their mission is to captivate customers with innovative products and shape the future. In the other corner, we have masterful project managers, skilled in flawless organization and expert execution. They ensure projects are delivered on time, within scope, and within budget.

The Roblox dilemma: Employees face tough decision amid return-to-office policy

Roblox, the renowned online gaming platform, has recently unveiled its new hybrid work model, urging its employees to mark their presence at its San Mateo, California headquarters on Tuesdays through Thursdays. In a surprising turn of events, employees opting against this new setup are being extended a severance package. This strategic move positions Roblox among a growing number of large firms shifting away from complete remote work.

Freehand joins the Miro team

I’m excited to announce that Miro has acquired Freehand, the visual collaboration platform. At Miro, we believe that organizations on the forefront of innovation are radically focused on accelerating time to market and ensuring continuous alignment with customer needs and company strategy. More than 60 million users and 200,000+ organizations worldwide count on Miro to develop strategy, design new products and services, and manage processes through the entire innovation lifecycle.

Building a Better Future of Work: The Role of Innovation in Remote and Hybrid Environments

Explore the impact of technology on remote and hybrid work environments, including employee well-being, democratization of opportunities, environmental sustainability, and the future of work. Get actionable tips for employers and employees to leverage these innovations for a better work experience.

Enterprise Service Management Tools (ESM): Empowering Efficiency

As a business owner, you are always looking for ways to upgrade your business performance and streamline processes to boost productivity and enhance customer service. One solution that can help you achieve these goals is enterprise service management tools. Enterprise service management tools are designed to improve efficiency by automating workflows and providing a unified platform for managing services across various departments and functions.

NSFW: Clicking for Thrills Could Lead to Systemic Ills

Explore the consequences of workplace adult content consumption on productivity and cybersecurity. Learn how Insightful’s business activity monitor can empower employers to monitor, educate, and safeguard their teams. Take action to secure your company's digital space now.

7 ways governments can improve citizen communication

Effective government-citizen communication is crucial to promote participatory governance and informed decision-making. In today's world, governments must re-imagine the way they connect with citizens. The nature of communication and participation is moving online, just as a lot of public services do. For example, Germany made all public services accessible online in 2022 through a federal Online Access Act.

Amazon's new office policy: What you need to know

Amazon, a prominent corporate entity in the United States, has been garnering attention for its endeavors to encourage employees to return to the physical office. In a significant move, the company is authorizing supervisors to dismiss employees who oppose its return-to-office directive. This article will delve into this recent development and its implications for Amazon’s workforce.

Your ultimate guide to sales project management

Does your sales team need project management? You may have wondered this before (or maybe it hasn’t come up). Either way, there’s a strong argument for managing sales projects just like you would any other agency deliverables. If you want to set your sales department up for big success, using traditional project management principles may be the strategy you’re looking for.

Customer Setup Workflow: Best Practices For Onboarding Customers

Customer onboarding is a critical first step in cultivating long-term customer success. ‍ This process sets the foundation of your entire customer relationship, presenting an opportunity to impress, engage, and retain your clients. ‍ If executed correctly, a thoughtful onboarding process can significantly enhance customer satisfaction, encouraging them to remain with your business and become advocates of your products and services. ‍ ‍