Teams | Collaboration | Customer Service | Project Management

Latest News

There's a contradiction at the heart of modern collaboration.

“Collaborative Intelligence is information that can diagnose problems in your organization, like which teams aren’t working well together or who’s overloaded with work.” Dr. Rebecca Hinds, Head of The Work Innovation Lab, will go in-depth on the effectiveness of Collaborative Intelligence at Asana Forward on March 28, 2023.

MoSCoW: The Simple Framework for Effective Prioritization

In any product development process, it’s essential to identify what needs to be done and prioritize the work items effectively. Prioritizing can be tricky, especially when dealing with numerous requirements! Lucky for us, that’s where the MoSCoW method comes in handy. The MoSCoW method is a prioritization framework that helps product teams categorize their work items based on the order of their importance.

What Is a Milestone Chart and Why Is it Important?

Successful project managers are familiar with the challenges of their jobs. Some of those are a lack of clear goals, tight deadlines, improper resource allocation, and poor communication. Similarly, they are also aware of smart solutions like the Milestone chart! According to studies, the risks of a project failing are very high: According to an article from the Project Management Institute, one reason that many projects fail is the lack of planning.

10 Employee Time Tracking Software

Are you looking for an effective way to track employee time and boost productivity? Look no further! This blog will provide you with a comprehensive list of the top 10 employee time tracking software that can help you monitor and manage employee hours easily. Employee time tracking made easy! Signup now From comprehensive time-tracking solutions to free options, we have it all covered. Read on to find out which software fits your needs best!

How to Pay Independent Contractors

Are you an employer who hires independent contractors? Are you looking for a step-by-step guide on how to pay them? If so, you’ve come to the right place! This blog post will provide you with a step-by-step guide on how to pay your independent contractors using a method known as the “1099 payroll.” This payroll is a system that allows employers to withhold taxes and other deductions from an employee’s paycheck.

Dynamic Teams: Real-World Examples of Effective Teamwork in 2023

Although there is a tendency to extol the virtues of leaders, innovators, and outstanding individuals, it is important to acknowledge that no one can achieve anything alone. The backbone of any successful enterprise is a strong and cohesive team that works in concert. By promoting a collaborative mindset within the organization's culture, businesses can enjoy the benefits of teamwork, such as increased productivity and sustained growth.

How To Wipe Out Biggest Drawbacks Of Employee Monitoring Software?

Employee Monitoring Software helps to boost productivity, evaluate employee performance, time management and understand the reasons behind why someone is not being able to put enough effort & output. It has many other awesome benefits but like everything in this world – it also has its cons, there are some minor drawbacks of employee monitoring software; It’s just how you choose to handle it and how you have to be prepared for the negative effects of employee monitoring as well.

Help Desk vs. Customer Service: Different Tools for Different Purposes

In the same way that a CRM and an ITSM tool are not equal, help desk and customer service fulfill different roles and therefore have different requirements. Customer service is about Customer Experience (CX), whereas help desks are more technology focused. Additionally, both functions have different toolset requirements.

How to find a website's keywords to strengthen your SEO strategy

Keywords aren’t exactly king in content marketing — but they do make a huge difference in how well your content performs. Consider this: According to a search traffic study from Ahrefs, 90.63% of all content gets no traffic whatsoever from Google. Zip, zero, zilch, nada. Meanwhile, keywords are a big part of what drives organic search traffic.

Refresh and Refocus: Why Breaks Are Crucial for Productivity

Did you manage to take a break today? It could be anything, even if it was just your lunch break. We're thrilled as long as it allows you some time to disconnect from work. ‍ Despite the urgent matters that come up during the workday, many employees have become accustomed to working endlessly without taking a break. Common justifications for not taking breaks include a heavy workload, tight deadlines, the absence of a colleague due to illness, or a pressing request from a major client.