Client onboarding is highly underrated—a big mistake. After all, it is the first real experience your clients have with your business. The customer onboarding process is a systematic approach that sets the tone for your company-client relationship. Done well, it builds trust, reduces churn, and turns first-time customers into long-term advocates. But let’s face it: onboarding clients is never a linear process. That’s where smart client onboarding software comes into play.

A marketing plan helps leaders clearly visualize marketing strategies across channels, so they can ensure every campaign drives pipeline and revenue. In this article you’ll learn eight steps to create a winning marketing plan that brings business-critical goals to life, with examples from word-class teams.

Struggling around properly managing or wish to optimize the workload management in your business? You are not alone. We all know that feeling of dread. We mean? Who wants to be overwhelmed at work? Trust us, you can’t win the race against your seemingly unending to-do lists unless you know how to properly manage your workload. According to an expert PMI report, about 50% of projects experience scope creep. This is due to unrealistic expectations being set and maintained.

The past 15 months have been transformative for Simpplr in Europe, marked by rapid growth and meaningful milestones. With more than 100 customers across 12 countries, we’ve made significant strides in delivering a platform that empowers organisations to enhance communication, streamline workflows, and engage employees effectively.

Whether you’re managing software development sprints or juggling cross-functional projects, selecting the right tools can be challenging. Two of the most obvious options to consider in this era are ClickUp and Jira. While both of them are robust tools, they have different frameworks to choose from. Jira helps with Agile software development projects while ClickUp caters to the all-in-one flexibility for diverse teams. You may be tempted to make the choice now, but wait!

When your team is spread across multiple locations, juggling multiple projects, and facing daily challenges, it can feel like an uphill battle to stay connected. With all the tasks, deadlines, and responsibilities, keeping everyone in the loop can be hard work. It’s easy for important messages to get lost, and communication gaps can lead to delays or confusion.

‍ A well-crafted business continuity plan (BCP) can safeguard an organization's operations, reputation, and financial stability, as it serves as a roadmap for dealing with disruptions or unexpected challenges, such as natural disasters, cyberattacks, or other emergencies. Failing to establish an effective plan can have devastating consequences. For example, 40% of businesses do not reopen after a disaster, and 90% fail within a year if they cannot resume operations within five days.

There are days when you do not even want to touch your phone because you get tired of endless daily notifications. I cannot imagine a day filled with endless notifications, constant content-switching work, and still needing to finish the task perfectly. I needed to work on tracking and including the concept of deep work here. Deep work is not just about maximizing productivity but also about claiming focus and concentration.

At OneDesk, we recognize that each of our customers has unique needs when it comes to managing their Projects. You might be thinking that the Helpdesk features are all you need, and wonder why you should bother with Projects. Here’s why: Projects serve as powerful containers that help you organize and share items effectively. They allow you to control visibility, ensuring that only the right users or customers can see the information they need.

Imagine launching a state-of-the-art intranet — sleek design, intuitive navigation and all the tools employees need at their fingertips. But after the initial rollout, you notice something troubling: engagement is sluggish, adoption rates are flat, and the platform feels more like a ghost town than a bustling hub. The problem often starts at the top. Lack of executive involvement can create disengagement all the way down.