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Top 8 Internal Communication Tools for Effective Collaboration

Internal communication tools are software platforms used by a company for managing employees’ communication. Team collaboration is crucial for teamwork and internal communication tools prove to be much more effective than usual email correspondence. In this article, we will discuss some of the top-rated internal communication tools that aim to improve collaboration skills and meet your team’s needs.

7 community engagement platforms improving government-citizen interaction

‍ The way governments interact with their citizens is evolving rapidly. Community engagement platforms are powerful tools that increase the reach and enrich the nature of civic participation. These platforms are digital solutions designed to facilitate collaboration between government bodies and the public they serve. Citizens can voice their opinions, access information, and participate in decision-making processes.

The power of marketing diagrams: examples and best practices

Communicating efficiently and securing buy-in for new projects and strategies are critical for marketers — and visuals like marketing diagrams are an invaluable tool in this process, as they make complex marketing concepts easier to understand and help marketers quickly share the results of their work. How much more quickly? These visuals are processed 60,000 times faster than text.
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Five Important Strategies for Business Workflow Optimization

In today's fast-paced business environment, companies are constantly looking for ways to streamline operations, increase efficiency, and maintain a competitive edge. Workflow optimization is at the heart of these efforts, especially for professional services companies where time is literally money. From managing client relationships to ensuring that projects are completed on time, optimizing business workflows is crucial for success.

5 Software Applications Needed If Leaving Corporate to Start Your Own Company

Leaving the stability of a corporate job to start your own company is a bold move. It’s a decision filled with potential, but it also comes with significant challenges. One of the most critical aspects of setting up your own business is ensuring that you have the right tools in place. The right software applications can help streamline your operations, optimize workflows, and manage customer relationships effectively.

20 essential employee recognition survey questions to enhance workplace satisfaction and retention

Employee recognition is crucial for a business to succeed. It not only cheers people up but also fosters an appreciative culture, which increases employee retention and happiness. According to Gallup study, employees who receive excellent acknowledgment have a 20-fold higher chance of being engaged compared to those who receive bad recognition.

Implicit Knowledge: How To Recognize and Capture It

In Service Management, there's a vast amount of knowledge at play—some of it is documented and formalized, and some of it is not. Implicit knowledge may not be as straightforward to manage as explicit knowledge, which is easy to capture and share through manuals or databases. What happens with this knowledge that isn’t so easily put into words?

Element secures ISO/IEC 27001:2022 certification

We are delighted to announce that Element, including all of its subsidiaries, has successfully obtained ISO/IEC 27001:2022 certification, issued by Prescient Security LLC. This certification was achieved on our first attempt, and in a very short period of time, which is a testament to our commitment to the security of our products and operations. Security is always at the forefront of everything we do at Element.

Mastering Help Desk Management: Your Guide to Ticket Management

Help desk management plays a pivotal role in delivering exceptional customer support and driving business success. Whether you’re managing a small support team or overseeing a large-scale operation, mastering the art of help desk management is essential to achieving seamless ticket resolution, optimizing workflows, and enhancing customer satisfaction.