Ever see someone’s Facebook posts or Instagram stories and cringe? You know the ones. They follow the same lame script that was being used in 2018 (the last time that script actually worked). But what worked five years ago is now cringe-worthy. Hell, what worked a few months ago might be cause for cringe today. Social media trends change all the time. If you’re not paying attention, you’ll be left behind while others race on a completely different track.

It’s the time of year when social media is awash with links to “IT service management (ITSM) in 2023” articles and blogs. These opinions and insights can be helpful to ITSM practitioners, assisting them in forming their future vision for IT service delivery and support. However, practitioners can and should also benefit from looking back. To this effect, this blog tries to capture and share what we, as an ITSM industry, learned about ITSM in 2022.

On-premise refers to a self-installed and self-hosted version of a help desk solution. The on-premise help desk solution typically includes similar features for managing your tickets, assignments, and workflows as the cloud version. The main difference between a cloud and on-premise solution is that on-premise requires infrastructure to install, host, and manage the software.

Project scheduling software is an essential tool for any project manager. Not only does it make it easier to stay on top of tasks, but it also helps keep projects running smoothly and efficiently. With the right project scheduling software, your team can be more productive and successful in completing their tasks. But with so many options on the market, how do you know which one is the best? In this article, we’ll explore 17 of the best project scheduling software available in 2023.

Before the pandemic, the term ‘Hybrid Work’ was in theory. As COVID-19 has changed the work culture totally upside down, companies going fully remote work policy have experienced the pros and cons of in-office and remote work. Therefore, over 90% of mid-size companies are moving to hybrid work culture.

Frustrated by frequent ChatGPT downtime? Or perhaps by it churning out outdated or non-factual responses? You can overcome these limitations by exploring ChatGPT alternatives out there. While ChatGPT is an excellent artificial intelligence (AI) masterpiece, don’t be stuck when it falls short of your expectations.

6 ways you can use employee monitoring tools to improve your work life.

Employee retention is no easy feat, but its not impossible. So it’s time to bring that employee back without investing extra money? Well, there are many ways to bring employee retention. In this article, we’ll talk about how not only to retain employee without money. Also how to make them excited about working at your organization.

Are you a leader looking for the best way to ensure your team performs at its highest level? Get ready to take your team’s performance to the next level! Skip-level meetings are a great way to do just that! This post will cover how to run skip-level meetings and prepare for them if needed.