One of the things agile project managers struggle the most with is an accurate agile estimation. How are PMs identify the time and effort required to accomplish a task in the backlog? How can one be sure that their plan will work in the long run? When things get tough for PMs, they turn to agile estimation techniques to empower their decision-making. With the right tips and tricks up your sleeve, you can easily make near-perfect estimations and set your project on the road to success.

IT support and service delivery mechanisms are changing. End-users are used to Amazon, Facebook, and Google levels of customer experience, so building a tier 0 help desk offering in your organization should be seen as a priority. Done well, this ground-zero level of IT support can empower end-users and help your agents to focus on more technical matters. But what is actually tier 0?

Toxic bosses are like the elephant in the room: they exist, but we don’t talk about them, even when we should be. No one deserves to be working under those conditions! Especially, if you’re like most people that spend the majority of your waking hours at work. It’s important to have a healthy and positive work environment in order to be productive and happy. Unfortunately, not all bosses promote this workplace culture.

Explore our guide to achieving the best results in a team without reaching breaking point.

Do you feel overwhelmed working on a big project? Could it be possibly a result of your poor workload management system? If the answer is yes, then this article is your life-saver. You will get some helpful tips regarding healthy, productive, and top workload management strategies.

Like most companies, contact centers want their employees to be as productive as possible. But asking the world of them is unrealistic and counter-productive. Call centers frequently experience high rates of burnout, staff disengagement, and attrition, which can often be attributed to difficulties in managing productivity. And in the wake of the pandemic, these issues have magnified due to the transition to remote work.

The need for free project management software is more than important today because companies are innovating & expanding like there’s no tomorrow, bringing in new digital offerings to the market at an astronomical space. According to McKinsey, the rate at which companies are introducing digital products and services has advanced by 7 years globally! In such a dynamic and fast-paced work environment, keeping up with project deliveries has become a tall order for any project manager.

81% of online shoppers look up products before purchasing. This is why it is crucial to have accurate and highly detailed product information on your eCommerce site. However, product content is just one element of eCommerce data management. It also requires the efficient collection, storage, and use of all data.

Employees want to be productive and achieve their goals, but often don’t know where to start. In this post, we’ll outline some productivity goals that employees can achieve, and provide tips and examples to help you set them. We’ll also discuss how to track employee productivity and measure results to ensure that your employees are achieving the goals that you’ve set for them. So read on for some helpful advice on setting productivity goals for your employees!

It’s hard to find a hybrid work model that actually works. Here are 7 you can try.