ITSM has evolved to meet current challenges by adopting concepts from Agile, DevOps, and Value Stream Mapping (VSM) to become the de facto framework for IT organizations to manage their activities in support of the business. A Service Management Office (SMO) provides a solution to that challenge by creating a central function with the requisite skills and knowledge to assist individual departments with designing, implementing, and improving IT and business processes.

On July 18, 2022, Slack announced that starting September 1, search history for organizations on Slack’s Free plan will be limited to just the past 90 days of message history. At first blush, this might look like a minor policy tweak. But it is in fact a dramatic change that makes Slack’s free plan untenable for many organizations, including ones that have been happily using Slack’s free plan for years.

Emails have been a staple in our lives since the late ‘90s. Today, the average person receives more than 100 emails per day — and that’s not counting the spam. Our inboxes fill up every night with sales events, new streaming series, and disavowed princes who need our help depositing a large sum of money somewhere safe. With all that clutter, your company’s newsletter has a lot of competition, but not to worry.

It's no secret that cybersecurity threats are becoming more and more prevalent, and companies are starting to take notice. But while it's important to make sure your company is taking the necessary steps to protect itself from potential cyber attacks, it's also important to make sure you're not making it too difficult for employees to do their jobs. After all, if employees are spending all their time trying to wade through complicated security measures, they're not going to be very productive.

No matter the domain, managing teams, is one of the challenging and crucial duties for every manager. A manager will be recruited for more than just managing the Company's finances, profit, and loss; managing the team and groups is also a necessary duty. The most significant error made by small to large businesses is choosing employees for promotions or hiring based on their knowledge of the sector rather than their people management skills.

The Covid-19 pandemic saw employees enjoy the flexibility of remote work, with many reluctant to return to full-time on-site work modes. However, not all work can be done remotely. Fortunately, you can have the best of both with hybrid work schedules! A hybrid work schedule combines on-site and remote work modes. It lowers infrastructural costs, reduces absenteeism, and increases employee engagement — ultimately boosting your company’s productivity.

Are you a manager who manages your employee’s shifts by using Excel? Today we are going to introduce an online employee shift scheduling software that will make all your shift scheduling tasks easier. Employee shift scheduling is very important, it directly impacts employees’ productivity. According to the shift board reports, “Approximately half of the hourly workers are willing to take a pay cut in order to gain more control over their schedules.

SoftwareReviews has published its Project Management Data Quadrant Awards, naming Scoro as an industry leader in 2022. Across the quadrant report, Scoro has been awarded Gold Medal in Project Portfolio Management – Mid-Market and named a “Champion” in Project Management – Mid-Market.

Confession: I’m a white-knuckle flyer. Even though I travel a lot, every clang, rattle, and clink on an airplane can send me into a tailspin (pun intended). To stay as calm and collected as possible, I look for reassurance. And I always find it—in the flight attendants.

Rome wasn’t built in a day – and it didn’t fall in one either. Come the 4th and 5th centuries, the leaders neglected the needs of their various peoples, and oftentimes, as in the case of Majorian, they seemed outright surprised at the unpopularity of some measures. Could Majorian have used a 360-degree view of his Roman subjects (read: customers)?