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CurrentWare

What is User Activity Monitoring (UAM)?

Jul 2, 2024 By Dale Strickland In CurrentWare
In our ever-evolving cybersecurity landscape organizations must keep a watchful eye on user activity to ensure critical assets are protected against a potential insider threat. This practice, known as user activity monitoring (UAM), involves tracking and recording what users do on devices, networks, and applications. UAM serves a dual purpose: Improving security and understanding end-user behavior.
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DeskTrack

Top 10 Benefits of People Analytics for Businesses

Jul 2, 2024 By DeskTrack In DeskTrack
Let us start by asking you a simple question. What is the most essential resource in your organization? Your people, right? Ie., your employees. They are the resources that make your other resources work in your organization’s favor. Thus, giving you more productivity, adding to your profits. However, what if you don’t have the right employees for your requirements or find it challenging to find the right people? That’s why you need people analytics to simplify the HR processes.
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scoro

Mastering Project Cost Management: A Step-by-Step Guide

Jul 2, 2024 By Rachel Bicha In Scoro
It’s easy to get behind on managing project costs amid all your other day-to-day responsibilities, especially if you have a lot of projects going at the same time. But if you don’t have a handle on cost management, you’ll likely experience overservicing, delivery delays, and less profitable projects. Why? Without a proactive cost management approach, project budgets, time logs, and margins soon become inaccurate.
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exoprise

SaaS and Microsoft 365 Service Level Agreement Credit Recovery

Jul 1, 2024 By Simon Dion In Exoprise
In this article, we will be covering Service-Level Agreement (SLA) credits and the general steps Software-as-a-Service customers must take to recover them. We'll also go over the typical information required by SaaS vendors, how to collect this information, and how CloudReady synthetics can expedite the SLA credit recovery process. SLA credits are a type of compensation to customers by service providers when service providers fail to achieve the agreed-upon service levels. These credits are applied to customer accounts as monetary refunds or credits to be used for future services.
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Leapmax

How to Improve the Overall Productivity Time of an Organization?

Jul 1, 2024 By Leapmax In Leapmax
Are you pondering over productivity time and how to manage it in your organization? Let us take an example of a smooth team working in the organization. The features are as follows: Imagine a machine with many gears. Each gear must fit well with the others to make the machine work smoothly. Similarly, each team member must work well with the others to help the team succeed.
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flowace

Essential Toolkit: 10 Call Center Manager Skills for Success

Jul 1, 2024 By Varun Kodnani In Flowace
Beyond their knowledge of payroll and inbound and outbound calls, call center managers need soft and hard work to improve team productivity and customer satisfaction. According to Forbes, leaders who are less inspiring and motivated make 47% of their direct reports consider quitting, and 93% of the time, they are rated in the bottom 10% of productivity. A competent manager should be able to handle challenging calls, handle complaints, and provide excellent customer service.
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nifty

Top 10 AI Construction Software To Use In 2024

Jul 1, 2024 By Jeffrey Kagan In Nifty
AI has transformed every industry’s operational landscape in one way or another. AI construction software helps enhance safety measures and refine design accuracy, making it a cornerstone of modern construction methodologies. Most construction professionals consider AI essential for improving project outcomes and operational effectiveness through AI construction site monitoring and AI project management.
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insightful

The Manager's Lifeline: Zen to Done's 10 Habits for Sanity and Success

Jul 1, 2024 By Dora Ordanić In Insightful
Explore the 10 key habits of Zen to Done (ZTD) and how they address common managerial challenges. See how Insightful's workforce analytics complement ZTD, providing data-driven insights to optimize your productivity. Transform your approach to time management and task prioritization.
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InvGate

The Essential Guide to Creating a Service Catalog

Jul 1, 2024 By Ignacio Graglia In InvGate
Imagine a place where every employee can find accurate answers to their IT questions and requests — a centralized hub where every service offered by the IT department is organized, described, and well-explained. This utopia within the IT Service Management (ITSM) world is known as the service catalog, and we're here to guide you in building one that is both effective and easy to navigate.
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