Autonomous AI agents will be the new first point of contact in CX – instantly ready-to-go and capable of resolving the vast majority of customer issues.

Suppose it is July, and when you check your bank account, you realize there is an extra pay you did not get in June. You are receiving three paychecks instead of the two paychecks, as usual. This is what you get in the world of five paycheck months. If you are paid bi-weekly, some months fall on 24 instead of 26, meaning that you will have one extra day to save or spend.

Taking good meeting notes is an important project management skill to have. By providing your stakeholders with good meeting notes, you’re offering clarity into important conversations and key decisions being made, even if they’re unable to make the meeting. In this article, we discuss different note-taking techniques so you can create effective meeting notes. Meetings are an important part of projects—they are where decisions get made and team members connect with each other.

In an effort to offer multiple ways to easily manage, view, and log time across all projects and tasks, we’re thrilled to share that you now have two ways to view your timesheet. Calendar view and Sheet view will both provide customizable, flexible, and efficient time logging experiences to better match how you choose to log your time.

Think humans are dispensable in the age of artificial intelligence (AI)? The opposite is true — we’ve never needed human intelligence in the workplace more to navigate organizational blind spots, communicate effectively, and lead with authenticity.

What makes an effective employee management system? An ideal staff monitoring system is one where there is no room for intrusive monitoring, everyone is working in coordination, and the workflow is obstruction-free. Furthermore, you also require a healthy working environment. However, how do you achieve that? With so many complex projects and tasks for you to handle, achieving a perfectly managed system can be a challenge. You need the best Productivity Measurement Software for the job.

Looking for a free employee attendance sheet template? If you need a surefire way to track your employees’ working hours while ensuring that they get paid correctly – you need an employee attendance sheet. An attendance sheet template will save your time and money when tracking the billable hours of your team. In this article, we’ll provide three useful employee attendance sheet templates to save you the hassle of creating a new attendance sheet from scratch.

Tracking employee work hours keeps you informed about attendance and where employees spend their time. It will help you calculate employee pay accurately while improving their productivity. So, how can you track employee time? Printable time sheets are one option. These are paper timesheets on which employees can note down their hours. To make this simpler, you can use a ready-made timesheet template. In this article, we’ll provide five different editable and printable timesheet templates.

Businesses often find themselves entangled in the web of complex customer interactions and inquiries. As companies scale, the intricacies of providing consistent, high-quality customer support can escalate swiftly. That's where TeamSupport steps in, turning complications into simplified processes. With a laser focus on efficiency and clarity, TeamSupport streamlines the customer service experience.

How we work is changing, which means how leadership works are also changing. The rise of remote working has created new challenges for leaders, from managing teams across different timezones to fostering connections between colleagues who might never meet. But it’s not all bad news! The shift towards remote work can also present exciting opportunities for leaders to create more effective and efficient workplaces – if they know how.