Managing client projects profitably can be challenging — many consultants rely on cumbersome manual processes and spreadsheets. Not only do spreadsheets waste time, but they also waste money: billing errors and limited visibility into resource utilization often result in lost revenue. In this guide, we’ll look at some of the best time tracking software for consultants to help you ditch the spreadsheets and increase your profit margins.

Step into the Internet of Things (IoT), where seamless connectivity and real-time data sharing transform modern operations. As Managed Service Providers (MSPs) increasingly navigate this landscape, the efficient management of IoT devices emerges as a pivotal task within their repertoire. From orchestrating initial deployment to overseeing ongoing monitoring and end-of-life management, IoT device management becomes paramount for MSPs aiming to deliver seamless IoT services.

A CRM strategy is a company-wide plan to increase revenue and improve customer relationships using specific actions and technology. In this piece, we teach you how to build a CRM strategy with the use of CRM software. CRM software helps teams turn strategy into action by consolidating data. It also helps teams improve existing CRM strategies to better meet customer needs. In business-to-consumer (B2C) companies, the buyer journey is paramount. Happy customers are loyal to brands they love.

In the growing new reality of working from home to some extent or another, it is difficult to keep the work rate high, ensure security, and improve the team’s unity. Introducing our innovative solution for effective, smooth, and productive remote work without risk meets the Remote Work Monitoring software. Remote work monitoring software is an application that employers can employ to monitor and control the productivity levels of employees who work in remote environments.

Last year, Zendesk acquired Tymeshift, which has now officially been rebranded as Zendesk Workforce Management (WFM). Zendesk WFM is the most efficient solution for agent management within Zendesk, leveraging AI to predict staffing needs with precision, automating agent scheduling based on these projects and providing insightful real-time and historical analytics on team performance.

Find accurate and fair strategies for monitoring and improving overall, individual, and team productivity. Learn how Insightful productivity-tracking software can help you automate and improve your monitoring efforts.

'Employee Monitoring' is a holy grail for employers, while employees may find it a trivial pursuit. But is that so? For ages, business leaders and employers have been trying to implement many tactics to oversee and control the activities of their subordinates for an efficient optimization of their workforce. On the other hand, monitoring methods have always been negative for some employees. Some may feel okay, but very few of them understand the advantages for their own sake.

Transform your workplace with Insightful’s app time tracking software. It addresses your privacy and monitoring concerns all while helping boost productivity. Enjoy the benefits of a modern, transparent, and efficient time tracking solution tailored for today's workforce.

Level up your internal communications game with actionable findings from Simpplr’s 2024 State of Internal Communications Report. Get practical tips and best practices — from how to position IC as a strategic advantage to secure more budget to using artificial intelligence to do more with less.

Any well rounded IT Service Management (ITSM) solution must also be able to integrate different software applications. Incorporating and coordinating different capabilities and features on your platform will both significantly expand your toolbox and level up your support processes. So, to make sure you are getting the most out of your ITSM tool, we have put together this InvGate Service Desk integration cheat sheet with a list of all the possible integrations to complement the solution.