Teams | Collaboration | Customer Service | Project Management

Latest News

Asana vs Jira: Which Project Management Tool is Right for Your Team?

Since remote work has become the new normal, companies have been on the hunt for the best tools to make operations more efficient. As a result, tracking the progress of different projects becomes even more critical while working remotely. Unfortunately, it’s not possible to personally keep track of what your team is working on every second of the day. One quick Google search, and you’ll learn that Asana and Jira are at the top of every list of project management tools available in the market.

How to Write a Good Knowledge Base Article? Marketers Share Tips to Create Effective Content

If you're tasked with writing knowledge base articles, you might wonder how to make your content compelling. After all, the whole point of a knowledge base is to provide users with the information needed, so it's essential to get it right. This is how your company communicates instructions, processes, and more, thus becoming a key part of customer support.

Simpplr Fall '22 Release: Jackson

Last quarter, we shared some amazing features with new hire onboarding and an upgraded newsletter offering––setting the bar for personalization enhancements. Keeping with that theme, Jackson, the Simpplr Fall ‘22 release, showcases a much-anticipated slate of new personalization capabilities designed to help organizations prioritize the employee experience.

How to handle multiple clients efficiently and stay on top of your work

Working with multiple clients can be much work, but it’s also a great way to stay busy and make more money. However, if you’re not managing it carefully, it can also lead to chaos and overwhelm. We will share some tips for managing your time so you can stay on top of your work and satisfy all your clients!

6 ways to secure communication in privacy-conscious organizations

In a digital-first world, organizations use a wide range of secure communication channels such as chat, email, phone, and video calls. In an enterprise, team members share sensitive information internally and with clients. Is your communication platform reliable at all times, with zero vulnerabilities? Your enterprise and customer data may be compromised if your platform doesn't guarantee these features. So, how does security for communication work on an enterprise level?

Why Do Defense Forces Opt for On-Premise Models?

Let's first analyze its core before learning why the Defense forces must use on-premise models. Services for collaboration in the defense industry are far more significant than those in any other industry, including banking. Because they impact the country's security, the lives of the soldiers, and other important aspects, they perform a very efficient role, are intelligent, and unquestionably must be more secure than others.