Wave is an easy-to-use free accounting software offering bookkeeping and payment solutions to small businesses. It helps track your business’s financial health through robust accounting features like expense tracking, payment processing, and recurring invoices. However, the accounting software uses timesheets – a pretty outdated and error-prone system for tracking time. It can prove unprofitable for your businesses and even pose a huge problem during invoice generation.

It’s a common myth that workforce analytics tools such as employee monitoring software is for spying on employees and micromanaging how they spend their time at work. In reality, modern workforce analytics software tools are incredibly valuable for collecting and analyzing the employee data that business leaders such as HR professionals, managers, and IT professionals need to make data driven decisions about employee performance and workforce management.

We are living in an information age, with instant access to information and knowledge available at the click of a button. Yet, many spend a large majority of their time combing through a cluttered market of content, as there is just so much out there.

Customer service representatives rely on their listening skills to understand how a customer feels about a product or service, to resolve customer complaints and to ensure customer satisfaction. However, the first step to active listening is hearing what customers have to say. But what’s the difference between the two? Customer Service listening skills involve not only noting down the words spoken by the customer, but also the nuances of the issue raised.

Measure performance and manage worker mental health with employee monitoring tools.

Agile is the backbone for a majority of successful projects. 98% of companies that have adopted the flexible approach to

Regardless of what industry you’re a part of, you’d agree that staying on top of your client’s needs can be challenging for your team. A simple and efficient way to handle this challenge is practicing time tracking for clients! Time tracking for clients can help with task prioritization, business transparency, and simplifying billing. But manually time tracking for clients can negate most of these positives. The solution? A solid time tracking software for client management!

BPO companies deal with several specialized services that require effective team management and coordination. So time tracking for BPO plays a crucial role in ensuring smooth operations in the company. Not to mention, time tracking offers several benefits for BPO including efficient workforce management and better employee performance. If you’re looking to boost your BPO company’s productivity using time tracking, this is the ultimate guide for you!

Halo is delighted to be named by the Financial Times as one of the fastest growing companies in Europe #FT1000 The FT1000 lists the European companies that achieved the highest compound annual growth rate in revenue between 2017 and 2020. Paul Hamilton, Managing Director at Halo Service Solutions, said “We are thrilled to be recognised by the Financial Times as one of the fastest growing organisations in Europe.