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How to Successfully Monitor Employee Internet Usage

Want to know how to monitor employee internet usage? If you’re managing a remote workforce or any employee with access to the web, you may be concerned about how they’re using the internet. Are they spending time on work or are they wasting time watching cat videos? To help you determine this, here’s a comprehensive guide on how to monitor employee internet usage. (Click on the links to jump to a specific section) Let’s get started.

It's All Fun and Games Until You Get Breached - Tackling Security Challenges in the Remote Work Reality

From healthcare to education to critical infrastructure, nobody seems to be safe from cyber attacks. Not even video game creators. News broke in early June that video game giant Electronic Arts was one of the latest victims of a major breach. At first glance, this is just another story of hackers breaking into a victim and finding their way to a sizable pay day. Nothing new here. Plenty of attacks happen every week, right? However it was the way that the attackers got in that was interesting.

Digital workplace: definition, importance, and 5 best practices

Digital workplaces are no longer a thing of the future. Although many companies were already on the track to go digital, pandemic has accelerated this process. In 2020, Gartner’s research revealed that 82% of company leaders planned to incorporate remote work into their policies well after the pandemic. However, switching to completely remote or hybrid workplaces has a prerequisite: building and maintaining strong digital workplaces.

Team collaboration: 5 reasons to improve it and 6 ways to master it

Effective team collaboration. Seems simple enough, right? You just need a group of people that get together, divide tasks among themselves, and – voila! Or is it just a bit more complicated than that.. 🤔 The reality is that teams consist of different people with different characters, experiences, and knowledge. Effective team collaboration was never easy to achieve – and this mission has grown even harder since remote work abruptly became a reality for many.

How to shift from languishing to flourishing: Q&A with Adam Grant

We need to rethink the way we work. The global pandemic has made it strikingly clear that working longer hours does not lead to greater impact. In fact, it leads to burned out, unhappy, and unproductive employees. According to the Anatomy of Work Index, 76% of workers are struggling to disconnect from work. And, in the last year, 7 in 10 workers experienced burnout. To rethink work and life in the new normal, we sat down with Adam Grant at our recent Focus & Flow Summit.

Announcing Miro for Webex Messaging

Hybrid work calls for tools that are built to quickly switch between in-person and remote collaboration. This is true for both emerging companies and large, globally distributed teams, who need access to tools and resources that can carry over from the conference room to a video meeting. That’s why we’re excited to announce the first of several upcoming integrations with Cisco Webex: Miro for Webex Messaging.

8 team communication tools for rapid-growth organizations

We don't need to tell you how important it is for your team to talk to each other. Whether it's collaborating on a project or brainstorming a new product feature, team communication tools are the glue that holds your people together. Without effective communication, one in every five projects will fail, so it pays for your team to have the right toolkit. Team communication software comes in many shapes and sizes.

How to establish your customer goodwill IQ

Doing business with a company that misses the mark on providing a high-quality customer service experience goes a step further than leaving a bad impression; it can keep the customer from ever giving your business a second chance. According to recent research, roughly 73 percent of customers will stop patronizing a company after only three (or fewer) bad customer service experiences. What’s worse is that companies are losing revenue without a chance to find out why.